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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Trustworthy and professional

Every interaction I've had so far with Policy Expert has been very positive. They come across as very professional and trustworthy. Reviewed on: 30th August 2023

Home insurance

For the second year now it the cheapest on line . Reviewed on: 30th August 2023

Good service

Always had excellent and quick service. Pleasant staff. Reviewed on: 30th August 2023

Easy to deal with, slick website

I recently changed home insurance provider and dealing with Policy Expert is a breath of fresh air! Reviewed on: 30th August 2023

Value for money

Easy to arrange & excellent value for money at a time when we are watching our outgoings. Policy is very competitive & offers all of the cover needed. Reviewed on: 30th August 2023

Home insurance review

I looked at lots of other providers but policy expert came out best even though we were returning customers. Very helpful on the phone. Reviewed on: 30th August 2023

Delighted with service

I am delighted with both the service and market competiveness offered by Policy Expert Reviewed on: 30th August 2023

Easy & competitive renewal

Having compared my quote with other providers, I decided to stay with policy expert due to the price & good customer service Reviewed on: 30th August 2023

Competitive Prices and Good Customer Service

Here are some of the things I liked about Policy Expert: Competitive prices Wide range of products and coverage options Easy-to-use website and mobile app Excellent customer service Quick and easy claims process Overall, I'm very happy with Policy Expert and I would recommend them to others. Reviewed on: 30th August 2023

good cover and price

easy to use and good cover and price. Reviewed on: 30th August 2023

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