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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Home Insurance

Very easy to use and quite competive Reviewed on: 29th August 2023

Excellent all round service

Excellent all round service and consistently competitive price - been with Policy Expert for four consecutive years Reviewed on: 29th August 2023

Great Value

Got a great renewal price, email communication was clear and simple and made the whole process extremely straightforward. Well done Policy Expert. Reviewed on: 29th August 2023

Brilliant service

Always been extremely communicated hassle free peace of mind Reviewed on: 29th August 2023

Simple to deal with

Usual annual review of insurance costs..... Policy Expert came out on top again with quote and covered all the bits and pieces I wanted (whereas many other insurance companies make this challenging OR charge a fortune!). Reviewed on: 29th August 2023

Great value house insurance

Great value house insurance, that remains competitive every year. quick and easy to renew. Helpful coustomer service staff. Reviewed on: 29th August 2023

Have not had to claim yet.

Haven’t actually made any kind of claim yet but renewal is simple and hassle free and cost is relatively cheap. Reviewed on: 29th August 2023

Great prices and easy to contact

My renewal went up by only £5 for the year which was amazing compared to current market in insurance right now x not made any claims but good service from policy expert would recommend them to others . Reviewed on: 29th August 2023

Dependable company, reassuring cover.

Once again I pick Policy Expert for another year of cover, as all things considered, they offer the most suitable product at a sensible premium. Reviewed on: 29th August 2023

Quick and Easy

Very quick and easy to get home insurance. Site is very user friendly. 10/10! Reviewed on: 29th August 2023

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