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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Happy customer

Have been with Policy Expert for 2 years and have always found them friendly and efficient. Would gladly recommend them. Reviewed on: 29th August 2023

Quick, easy and affordable

Easy to apply for quote and sign up, competitive price and comprehensive cover. Reviewed on: 29th August 2023

Good company. Easy to deal with

Easy navigation of website good competitive quote. Reviewed on: 29th August 2023

Excellent website and customer service

Wonderful home insurance at a fair price Reviewed on: 29th August 2023

Home Insurance

Very easy to use and quite competive Reviewed on: 29th August 2023

Excellent all round service

Excellent all round service and consistently competitive price - been with Policy Expert for four consecutive years Reviewed on: 29th August 2023

Great Value

Got a great renewal price, email communication was clear and simple and made the whole process extremely straightforward. Well done Policy Expert. Reviewed on: 29th August 2023

Brilliant service

Always been extremely communicated hassle free peace of mind Reviewed on: 29th August 2023

Simple to deal with

Usual annual review of insurance costs..... Policy Expert came out on top again with quote and covered all the bits and pieces I wanted (whereas many other insurance companies make this challenging OR charge a fortune!). Reviewed on: 29th August 2023

Great value house insurance

Great value house insurance, that remains competitive every year. quick and easy to renew. Helpful coustomer service staff. Reviewed on: 29th August 2023

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