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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Why I choose Policy Expert.

Four reasons each of importancew... 1. Easy to use website. 2. Helpfull staff on the phone. 3. Best price vs others. 4. I have renewed again. Simple. . Reviewed on: 28th August 2023

Easy, well priced service

We've been with you since first purchasing our house, it's easy to renew and the best value for money cover which has everything that is important to us. Reviewed on: 28th August 2023

Great company

Very good prices and service delighted with them Reviewed on: 28th August 2023

Excellent service and price

Fantastic company to insure with Reviewed on: 28th August 2023

Brilliant

Good value for money. everything I required for home insurance is provided in the policy and I am very satisfied with the amount of money they are charging. Reviewed on: 28th August 2023

Great

Great customer service and competitiveprices. Have recommended to family mem Reviewed on: 28th August 2023

Great Service and Fantastic Value

We have used this company for both our family and parents home insurance. When we had a burst pipe in the cold weather, they sent a member of their emergency team, and the following day, made contact to arrange a visit from their surveyor. Within days we were given a date for the work, alternative accommodation and a realistic timescale. Policy Expert took away the worry and dealt with the situation quickly and professionally. Reviewed on: 28th August 2023

Quick and efficient

Maintain contact to advise of renewals and helpful if I need to make contact. Good to be able to speak to someone who can help Reviewed on: 28th August 2023

Great all round policy

Can't be beaten on price,baet all the competitors I looked at !! Reviewed on: 28th August 2023

CONSIDERATE AND COMPETITIVE

One of the few companies that encourage continuous satisfaction by including extra cover at no extra cost and not increasing cost of renewal so much that one needs to search for alternatives. Well done keep up the good work Reviewed on: 28th August 2023

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