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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Great service

Never any trouble always works well for me over the years Reviewed on: 29th August 2023

Excellent service

I found the staff a Great help and knowledgeable when I contacted them and helped me get the right policy Reviewed on: 29th August 2023

Happy Customer

Very quick and easy set up/administration of account Reviewed on: 29th August 2023

Good service and value for money

Looked around a few different providers for buildings and contents insurance, Policy Expert seemed to offer the best value by far. Not had to claim yet (thankfully) so can't comment on that process. Reviewed on: 29th August 2023

Good customer service

Managed to get my renewal down but talking to them online, very quick and easy Reviewed on: 29th August 2023

Great company

Immediate response. Caring company. Easy to get in touch with Reviewed on: 29th August 2023

Easy set up, user friendly

It was so easy to get my house insurance with no fuss and straight forward information. Reviewed on: 29th August 2023

Quick and easy

We have been using Policy Expert for a few years and have no complaints. Reviewed on: 29th August 2023

Well worth the money

Always good quotes and clear understandable paper work Reviewed on: 28th August 2023

Why I choose Policy Expert.

Four reasons each of importancew... 1. Easy to use website. 2. Helpfull staff on the phone. 3. Best price vs others. 4. I have renewed again. Simple. . Reviewed on: 28th August 2023

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