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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Recommend

Always kept up to date with monthly newsletter, very informative Reviewed on: 28th August 2023

Affordable premiums

We returned to Policy Expert yet again. Unable to find a cheaper company offering the same level of cover. Reviewed on: 28th August 2023

1st Class provider

Excellent insurance company. Customer service 2nd to none. Reviewed on: 28th August 2023

Good service

Good service when required, quick and fast Reviewed on: 28th August 2023

Value for money

Very easy to use website, everything is explained in a clear manor. Great value for money product. Reviewed on: 28th August 2023

Excellent service

Website was easy to negotiate, very straightforward. Big savings on my home insurance, with better terms, will be looking to you when my car insurance is due for renewal. Reviewed on: 28th August 2023

Easy and convenient

Happy customer. Highly recommended Reviewed on: 28th August 2023

Honest

I made a mistake and had two policies running and stupidly did not notice for nearly a year when I went to renew policy. Although my mistake they very kindly refunded the whole amount without any problems. Always pays to be honest both ways. Reviewed on: 28th August 2023

Fantastic Online Home Insurance Provider

I recently switched to Policy expert, and it's been a fantastic experience. Their user-friendly website, customer service, and good rates make them a standout choice for home insurance. Highly recommended! Reviewed on: 28th August 2023

Quick, easy and great price!

As per title, becoming a new customer was quick and easy, and at a great price! Reviewed on: 28th August 2023

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