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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Easy, well priced service

We've been with you since first purchasing our house, it's easy to renew and the best value for money cover which has everything that is important to us. Reviewed on: 28th August 2023

Great company

Very good prices and service delighted with them Reviewed on: 28th August 2023

Excellent service and price

Fantastic company to insure with Reviewed on: 28th August 2023

Brilliant

Good value for money. everything I required for home insurance is provided in the policy and I am very satisfied with the amount of money they are charging. Reviewed on: 28th August 2023

Great

Great customer service and competitiveprices. Have recommended to family mem Reviewed on: 28th August 2023

Great Service and Fantastic Value

We have used this company for both our family and parents home insurance. When we had a burst pipe in the cold weather, they sent a member of their emergency team, and the following day, made contact to arrange a visit from their surveyor. Within days we were given a date for the work, alternative accommodation and a realistic timescale. Policy Expert took away the worry and dealt with the situation quickly and professionally. Reviewed on: 28th August 2023

Quick and efficient

Maintain contact to advise of renewals and helpful if I need to make contact. Good to be able to speak to someone who can help Reviewed on: 28th August 2023

Great all round policy

Can't be beaten on price,baet all the competitors I looked at !! Reviewed on: 28th August 2023

CONSIDERATE AND COMPETITIVE

One of the few companies that encourage continuous satisfaction by including extra cover at no extra cost and not increasing cost of renewal so much that one needs to search for alternatives. Well done keep up the good work Reviewed on: 28th August 2023

Well priced and easy to navigate

Looked all around for insurance comparisons and settled on Policy Expert. Easy to us the web site and proved to be competitive year after year which has saved me having to change insurers. Reviewed on: 28th August 2023

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