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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Decent price, shame it went up after year 1

Haven’t had to claim so can’t say anything about that. Easy to use and understand though. Biggest gripe is the circa 50% price hike after the first year. Reviewed on: 28th August 2023

So so easy, and affordable

Just renewed my insurance for another year and even though the policy went up a little from the previous year they are by far the cheapest and easiest to deal with. Big thumbs up from me. Reviewed on: 28th August 2023

Cheapest home insurance

When my home insurance doubled I was panicking but then I found policy experts what a relief Reviewed on: 28th August 2023

Easy to process. Affordable price.

Worked my way through the site very easily. Given plenty of time to check details. Recommend someone and received a £50 gift voucher and saved the 50% on a previous quote. excellent Reviewed on: 28th August 2023

Another year for Home Insurance with Policy Expert

A customer who keeps returning to Policy Expert for my Home Insurance needs. Been with PE for a number of years and unlike many insurers, they respect existing customers and provide renewal prices which often beat comparison sites and provide a complete level of cover for my home and contents. Recommended to all. An insurer you can trust. Reviewed on: 28th August 2023

Home insurance

Brilliant company friendly helpful easy to set up Reviewed on: 28th August 2023

Simple and straightforward

Policy Expert are a great company with straightforward wording and communication. They are great with communication on all products including auto renewals. A simple phone call and the friendly operators are there to help. Why can't other businesses operate as swiftly and professional as Policy Expert? Reviewed on: 28th August 2023

Policy expert supply expert insurance policy

The ease of use and expert value for money make policy expert an easy choice for insurance cover Reviewed on: 28th August 2023

Insurance made easy

Policy Experts came up trumps again. This is the third year in a row that we have renewed with PE, whilst each time there has been a slight increase in premium they have been consistently lower than others we have tried. Easy to use website and a friendly voice to talk to when needed makes for a stress free customer experience. AAA+++ Reviewed on: 28th August 2023

Great service

Very friendly and helpful. Great service Reviewed on: 28th August 2023

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