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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

satisfied returning customer

I decided to stay a second year with Policy Expert as the package fitted my needs well and the annual hike was reasonable, especially with an extra cover included this time. Reviewed on: 28th August 2023

Recommend

Always kept up to date with monthly newsletter, very informative Reviewed on: 28th August 2023

Affordable premiums

We returned to Policy Expert yet again. Unable to find a cheaper company offering the same level of cover. Reviewed on: 28th August 2023

1st Class provider

Excellent insurance company. Customer service 2nd to none. Reviewed on: 28th August 2023

Good service

Good service when required, quick and fast Reviewed on: 28th August 2023

Value for money

Very easy to use website, everything is explained in a clear manor. Great value for money product. Reviewed on: 28th August 2023

Excellent service

Website was easy to negotiate, very straightforward. Big savings on my home insurance, with better terms, will be looking to you when my car insurance is due for renewal. Reviewed on: 28th August 2023

Easy and convenient

Happy customer. Highly recommended Reviewed on: 28th August 2023

Honest

I made a mistake and had two policies running and stupidly did not notice for nearly a year when I went to renew policy. Although my mistake they very kindly refunded the whole amount without any problems. Always pays to be honest both ways. Reviewed on: 28th August 2023

Fantastic Online Home Insurance Provider

I recently switched to Policy expert, and it's been a fantastic experience. Their user-friendly website, customer service, and good rates make them a standout choice for home insurance. Highly recommended! Reviewed on: 28th August 2023

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