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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Happy customer

Quick, friendly, experience service team. Reasonable prices! Reviewed on: 28th August 2023

Very easy to set up and really fair prices

Policy expert was definitely the best insurance for the price, covered everything and more. Very easy to start an insurance with them and as this was my first home it was a pleasure to go through with them and feel safe and secure. Reviewed on: 28th August 2023

Trouble free much improved

Had a claim dispute with Policy Expert due to the vagueness of its policy. Decided to give it a second chance. There’s now more improve information distribution. Reviewed on: 28th August 2023

Excellent Value for Money

Chose Policy Expert after searching online and they were the best value for money offering cover which you would normally pay extra for. Documents online are easy to understand with everything clearly explained. Reviewed on: 28th August 2023

Insure with Policy Expert

Good website, easy to understand, good cover at affordable price. Reviewed on: 28th August 2023

Easy customer experience

Easy customer experience, competitive price and good customer service. Its nice to be able to stay with the same insurer for several years rather than have to change every year due to price hikes. would recommend. Reviewed on: 28th August 2023

Cheapest home insurance

policy was by a few bob the cheapest, haven't got any experience with claiming on it Reviewed on: 28th August 2023

Great people, Great performance

So grateful for your services. I don't need to worry about anything. I trust I am in great hands. Thank you so much. Reviewed on: 27th August 2023

Always the cheapest

Never needed to make a claim yet thankfully. But for several years my renewal has always been cheaper than the rest when comparing using a well known comparison site, the same comparison site that brought me to Policy Expert in the first place! Reviewed on: 27th August 2023

A Bargain for home insurance

Verly simple to apply and it covers everything I need. But most important it was an absolute bargain. Something we all need these days. Reviewed on: 27th August 2023

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