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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Great prices and easy to contact

My renewal went up by only £5 for the year which was amazing compared to current market in insurance right now x not made any claims but good service from policy expert would recommend them to others . Reviewed on: 29th August 2023

Dependable company, reassuring cover.

Once again I pick Policy Expert for another year of cover, as all things considered, they offer the most suitable product at a sensible premium. Reviewed on: 29th August 2023

Quick and Easy

Very quick and easy to get home insurance. Site is very user friendly. 10/10! Reviewed on: 29th August 2023

Excellent customer service

Been with policy expert nearly 5 years now never had an issue great customer service Reviewed on: 29th August 2023

Great service competitively priced

Unlike the competition they did not automatically hike premiums by 25 to 30% Reviewed on: 29th August 2023

GReat company!

easy company to deal with, very informative Reviewed on: 29th August 2023

Great company, always best value

Always best value in all conparison websites. Always my first choice. Easy to buy, helpful tips emailed occasionally. All good. Reviewed on: 29th August 2023

There for support

I had reason to call Policy Expert in relation to a possible claim. The adviser was polite, knowledgeable and friendly, and although the issue I was looking into did not result in a claim, I was pleased that the encounter was a positive one. Reviewed on: 29th August 2023

Everything covered for a reasonable price

Everything covered for a reasonable price. Great service. Reviewed on: 29th August 2023

Good cover

Great cover at a sensible price. Particularly like the higher blanket cover for rebuilding my home; essential given the cost of building materials now. Not had a claim yet, which is the only way you can really tell how good an insurer is. Reviewed on: 29th August 2023

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