Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

View other Policy Expert products

4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9137)

Excellent service

I found the staff a Great help and knowledgeable when I contacted them and helped me get the right policy Reviewed on: 29th August 2023

Happy Customer

Very quick and easy set up/administration of account Reviewed on: 29th August 2023

Good service and value for money

Looked around a few different providers for buildings and contents insurance, Policy Expert seemed to offer the best value by far. Not had to claim yet (thankfully) so can't comment on that process. Reviewed on: 29th August 2023

Good customer service

Managed to get my renewal down but talking to them online, very quick and easy Reviewed on: 29th August 2023

Great company

Immediate response. Caring company. Easy to get in touch with Reviewed on: 29th August 2023

Easy set up, user friendly

It was so easy to get my house insurance with no fuss and straight forward information. Reviewed on: 29th August 2023

Quick and easy

We have been using Policy Expert for a few years and have no complaints. Reviewed on: 29th August 2023

Well worth the money

Always good quotes and clear understandable paper work Reviewed on: 28th August 2023

Why I choose Policy Expert.

Four reasons each of importancew... 1. Easy to use website. 2. Helpfull staff on the phone. 3. Best price vs others. 4. I have renewed again. Simple. . Reviewed on: 28th August 2023

Easy, well priced service

We've been with you since first purchasing our house, it's easy to renew and the best value for money cover which has everything that is important to us. Reviewed on: 28th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from LV (Liverpool Victoria) 3.65 from 2 reviews
Home insurance
from Nationwide 2.94 from 85 reviews
Landlord Insurance
from Admiral 3.97 from 7 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.67 from 5027 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub