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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Simple and straight forward

4
Minimum fuss, I instant easy to understand quotes to choose from and all completed quickly. Why have I been using a broker in the past? Reviewed on: 27th August 2023

Excellent value

5
Excellent cover value for money cheapest insurance around .highly recommend. Reviewed on: 27th August 2023

Why best price, great policies.

5
Every year I look for best prices and policies Incase the worst happens. Year on year no matter how hard I try I can't beat my renewal. Reviewed on: 27th August 2023

Good service

5
Got a very good quote and easy setup of insurance. Reviewed on: 27th August 2023

Satisfaction

5
Although I’ve never had to make a claim on my policy ,Policy Expert keep me well informed and up to date with any changes. I would certainly recommend to family and friends! Reviewed on: 27th August 2023

Simply the best

5
Extremely helpful when you have to contact them. I receive regular monthly updates by their news letter. Great cover for a great price. Simply the best. Reviewed on: 27th August 2023

Worth it for your home

5
Who does not want to have a peace of mind when you already invested in your dream home. That is why home insurance comes into play. I am lucky to go with Policy Expert as they provided me with competitive insurance price with comprehensive cover for my home and my loved ones. Reviewed on: 27th August 2023

No fuss home insurance

5
Very straightforward process to sign up for home insurance. Reviewed on: 27th August 2023

Home Insurance

4
best price and service, fourth time used this company Reviewed on: 27th August 2023

Simple interface

4
Simple and clean interface. Easy to get setup. Reviewed on: 27th August 2023

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