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Policy Expert : Home insurance reviews

View other Policy Expert products
4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9137)

No fuss home insurance

5
Very straightforward process to sign up for home insurance. Reviewed on: 27th August 2023
Hedwig Wendell-Crumb's avatar
Hedwig Wendell-Crumb

Home Insurance

4
best price and service, fourth time used this company Reviewed on: 27th August 2023
Michael Fielding's avatar
Michael Fielding

Simple interface

4
Simple and clean interface. Easy to get setup. Reviewed on: 27th August 2023
Kshitij Varma's avatar
Kshitij Varma

Easy to understand

5
From the first thing to the last setting up my new account. The low price was great compared to my previous insurance Reviewed on: 27th August 2023
Trish White's avatar
Trish White

all the cover you need at a great price

5
really easy to deal with, great pricing and clear detailed cover everything you need. Reviewed on: 27th August 2023
mr lancashire's avatar
mr lancashire

Efficient and easy to deal with

5
Have been with Policy Direct for a few years . Renewal quotes are always competitive Reviewed on: 27th August 2023
Sheila Govan's avatar
Sheila Govan

Simplicity at its best..!!

5
A very easy way to get yourself insured, hassle free, simple and straightforward no nonsense way to stay safe in this busy world that we live in.. the questions are simple to understand and answer so everything is dealt with quickly and at a very exceptional price too for peace of mind.. Never had any issues with these guys.. Thank you for an easy life ! Reviewed on: 27th August 2023
D Chauhan's avatar
D Chauhan

A good few years

5
Been with them for a few years now. Luckily not had to make any claims so can't actually comment on this aspect of their service but they have been very helpful over queries and amendments as needed so i am happy to stay with them. Their prices are good too. Reviewed on: 27th August 2023
Kathryn Ost's avatar
Kathryn Ost

First class

5
Been with this company now for several years can’t fault then very good prices that’s y I stay with then would highly recommend then to family and friends Reviewed on: 27th August 2023
Richard 's avatar
Richard

Home insurance

5
Easy to use and has the same cover as my old insurance just a lot cheaper Reviewed on: 27th August 2023
Craig lawson's avatar
Craig lawson

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