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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Great insurance company

While I’m paying small amount of money every month I feel fully protected. Responsible and friendly people company. Reviewed on: 28th August 2023

Happy customer

Quick, friendly, experience service team. Reasonable prices! Reviewed on: 28th August 2023

Very easy to set up and really fair prices

Policy expert was definitely the best insurance for the price, covered everything and more. Very easy to start an insurance with them and as this was my first home it was a pleasure to go through with them and feel safe and secure. Reviewed on: 28th August 2023

Trouble free much improved

Had a claim dispute with Policy Expert due to the vagueness of its policy. Decided to give it a second chance. There’s now more improve information distribution. Reviewed on: 28th August 2023

Excellent Value for Money

Chose Policy Expert after searching online and they were the best value for money offering cover which you would normally pay extra for. Documents online are easy to understand with everything clearly explained. Reviewed on: 28th August 2023

Insure with Policy Expert

Good website, easy to understand, good cover at affordable price. Reviewed on: 28th August 2023

Easy customer experience

Easy customer experience, competitive price and good customer service. Its nice to be able to stay with the same insurer for several years rather than have to change every year due to price hikes. would recommend. Reviewed on: 28th August 2023

Cheapest home insurance

policy was by a few bob the cheapest, haven't got any experience with claiming on it Reviewed on: 28th August 2023

Great people, Great performance

So grateful for your services. I don't need to worry about anything. I trust I am in great hands. Thank you so much. Reviewed on: 27th August 2023

Always the cheapest

Never needed to make a claim yet thankfully. But for several years my renewal has always been cheaper than the rest when comparing using a well known comparison site, the same comparison site that brought me to Policy Expert in the first place! Reviewed on: 27th August 2023

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