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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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14%
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1%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great Company

5
Brilliant insurance company to deal with. Reviewed on: 27th August 2023

Easy to get policy with good overall value

5
This policy was easy to take with many options and good price. If you are looking for cheap and good home insurance which covers you for many unexpected circumstances this would be option for you. Reviewed on: 27th August 2023

Fantastic insurance provider

5
I have been insured with Policy Expert for a number of years, they have always provided me with competitive quotes, renewals are made simple and well communicated. Reviewed on: 27th August 2023

No fuddled home and contents insurance

5
No fuss is exactly how I would describe Policy Expert insurance Easy to arrange on line and get the best insurance to suit your own needs Reviewed on: 27th August 2023

Convenient, good price and reasonable

5
Simply put we chose Policy Expert because of the cost vs cover (read; one of the cheapest) When we were unfortunate enough to have to make a claim, they handled it well and covered what we expected them to. Satisfied customer. Reviewed on: 27th August 2023

Very satisfied

5
Policy expert have been very helpful when needed. Given us the cheapest quotes three years running. Reviewed on: 27th August 2023

Great service

5
With Policy Expert you get the best price for your needs with excellent customer service. Reviewed on: 27th August 2023

A great company to do business with

5
Last year I had a good experience and was expecting the usual hike in premium at renewal and the battle to find a good deal. Policy Expert came up trumps and I am very happy to be looked after for another year. Thank you Policy Expert. Reviewed on: 27th August 2023

Value

5
Easy to arrange,very good products,great value SIMPLE. Reviewed on: 27th August 2023

It's so easy

5
I like how you keep people informed with information about their policies Reviewed on: 27th August 2023

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