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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Worth it for your home

5
Who does not want to have a peace of mind when you already invested in your dream home. That is why home insurance comes into play. I am lucky to go with Policy Expert as they provided me with competitive insurance price with comprehensive cover for my home and my loved ones. Reviewed on: 27th August 2023

No fuss home insurance

5
Very straightforward process to sign up for home insurance. Reviewed on: 27th August 2023

Home Insurance

4
best price and service, fourth time used this company Reviewed on: 27th August 2023

Simple interface

4
Simple and clean interface. Easy to get setup. Reviewed on: 27th August 2023

Easy to understand

5
From the first thing to the last setting up my new account. The low price was great compared to my previous insurance Reviewed on: 27th August 2023

all the cover you need at a great price

5
really easy to deal with, great pricing and clear detailed cover everything you need. Reviewed on: 27th August 2023

Efficient and easy to deal with

5
Have been with Policy Direct for a few years . Renewal quotes are always competitive Reviewed on: 27th August 2023

Simplicity at its best..!!

5
A very easy way to get yourself insured, hassle free, simple and straightforward no nonsense way to stay safe in this busy world that we live in.. the questions are simple to understand and answer so everything is dealt with quickly and at a very exceptional price too for peace of mind.. Never had any issues with these guys.. Thank you for an easy life ! Reviewed on: 27th August 2023

A good few years

5
Been with them for a few years now. Luckily not had to make any claims so can't actually comment on this aspect of their service but they have been very helpful over queries and amendments as needed so i am happy to stay with them. Their prices are good too. Reviewed on: 27th August 2023

First class

5
Been with this company now for several years can’t fault then very good prices that’s y I stay with then would highly recommend then to family and friends Reviewed on: 27th August 2023

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