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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent value for money

5
Easy to set up, and good cover and price Reviewed on: 27th August 2023

Quick, helpful and most important painless!

5
Really quick in answering any questions or concerns that I had and great value for money! Reviewed on: 27th August 2023

Great value insurance

5
Excellent service good communication value for money. Would recommend to anyone. Reviewed on: 27th August 2023

Honest value

5
Straight forward pricing and cover. Reviewed on: 27th August 2023

Great Insurance Company

5
I have been with policy expert for a few years now, competitive pricing and very easy to renew or purchase policy. Reviewed on: 27th August 2023

Reliable service

5
Always prepare me well in advance for my renewal and quotes so far have kept me with them for heading on a decade. Reviewed on: 27th August 2023

Top Insurer

5
I have been a customer for over 5 Years Most communications are via e-mail making things very easy and straight foreword, from renewal notices to signing any documents and agreements. Having the ability to pay by instalments in this current financial climate is very useful. Many thanks Mr Alex S Reviewed on: 27th August 2023

Thumbs up!

5
Always provide for my business needs without the hassle or stress at great value!!!! Reviewed on: 26th August 2023

insurance made easy

5
my 3rd year, so simple, not confusing and at the right price, No fuss insurance cover. Reviewed on: 26th August 2023

Best home insurance provider

5
Best home insurance provider with great prices Reviewed on: 26th August 2023

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