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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Reliable service

Always prepare me well in advance for my renewal and quotes so far have kept me with them for heading on a decade. Reviewed on: 27th August 2023

Top Insurer

I have been a customer for over 5 Years Most communications are via e-mail making things very easy and straight foreword, from renewal notices to signing any documents and agreements. Having the ability to pay by instalments in this current financial climate is very useful. Many thanks Mr Alex S Reviewed on: 27th August 2023

Thumbs up!

Always provide for my business needs without the hassle or stress at great value!!!! Reviewed on: 26th August 2023

insurance made easy

my 3rd year, so simple, not confusing and at the right price, No fuss insurance cover. Reviewed on: 26th August 2023

Best home insurance provider

Best home insurance provider with great prices Reviewed on: 26th August 2023

Efficient, Exceptional Value, Speedy Service!

Policy Expert have always been exceptional at providing good value home insurance and as a result I have gladly renewed with them 3 years in a row. Very happy customer! Reviewed on: 26th August 2023

Good to deal with

Never had any issues with this organisation thus far Reviewed on: 26th August 2023

Very comparable with other companies

A always shop around every year, but for the last 2 couldn't beat their prices for the cover offered. Reviewed on: 26th August 2023

So good, so far!

We have not had any problems dealing with Policy Expert over the years we have been insured - so far so good! Normally we like to have a change with who we choose to go through, but as yet we find no fault and are happy to continue with them. Thank you Reviewed on: 26th August 2023

Excellent cover at a reasonable price.

Made the whole experience much more straightforward whilst covering everything in great detail and at a more reasonable price. Reviewed on: 26th August 2023

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