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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Great service

Policy expert is exactly that. No fuss, no stress, easy to navigate. Great end result Reviewed on: 26th August 2023

Totally recommend

Best move of insurance I have made! Thank you policy expert. Reviewed on: 26th August 2023

great value

THIS IS THE FIRIST TIME I HAVE USED THIS COMPANY AND I WAS VERY IMPRESSED WITH MY QUOTE FOR HOME INSURANCE AS MY PREVIOUS QUOTE HAD DOUBLED EVEN THOUGH I HAD NOT MADE ANY CLAIMS AFTER BEING WITH THEM FOR 10 YEARS.WOULD RECOMMEND TO ANYONE WHEN ASKING ABOUT INSURANCE COVER.THANK YOU. Reviewed on: 26th August 2023

Comprehensive cover at competitive cost

Since taking out my annual Building and Contents insurance with Policy Expert, I have renewed it 3 years in a row as it could not be beaten on price for the excellent cover. I recently found myself in need of legal advice as my neighbour has built their roof extension onto my property. I was getting nowhere with resolving the issue until I realised I had Legal Cover as part of my policy. The free advice line has been excellent in helping to resolve what has been a very worrying situation. Even with legal cover included it was cheaper than competitors and it has given me great peace of mind. Very happy with my policy and the service provided. Reviewed on: 26th August 2023

Easy to set up and cheaper than the previous provider

Home insurance was due for renewal. The previous provider was wanted to increase the fee by more than £20 per month. Policy Expert came in cheaper than my original price with the same cover. Winner winner! What a result! Reviewed on: 26th August 2023

Best Insurance

The best company to get all your insurance needs. Policy Experts by name and by Nature Reviewed on: 26th August 2023

Easy peasy insurance

Very helpful adviser and we wish we had known about Policy Expert earlier Reviewed on: 26th August 2023

Haven't had to claim

Haven't had to claim, competitive on price Reviewed on: 26th August 2023

Fuss free claims

I had to make a claim the first time for years and it was so easy Reviewed on: 26th August 2023

Very helpful on the phone

Policy expert were very helpful on the phone and answered all my questions professionally. I felt confident that I could insure my home with them. Reviewed on: 26th August 2023

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