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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Best Insurance

The best company to get all your insurance needs. Policy Experts by name and by Nature Reviewed on: 26th August 2023

Easy peasy insurance

Very helpful adviser and we wish we had known about Policy Expert earlier Reviewed on: 26th August 2023

Haven't had to claim

Haven't had to claim, competitive on price Reviewed on: 26th August 2023

Fuss free claims

I had to make a claim the first time for years and it was so easy Reviewed on: 26th August 2023

Very helpful on the phone

Policy expert were very helpful on the phone and answered all my questions professionally. I felt confident that I could insure my home with them. Reviewed on: 26th August 2023

best quote - good policy

obtaining the quote - very easy ,against a very competltive price comparison site Reviewed on: 26th August 2023

excellent customer service

so far so good - excellent customer service to date! Reviewed on: 26th August 2023

Easy to deal with

Very easy to purchase, renew and view policy details. Great online portal. Competitively priced too and have been with them for many years. Reviewed on: 26th August 2023

As good as it gets.

Joining made easy, reasonable price, easy to pay, hope I never have to claim but my expectation is, it will be straight forward. Reviewed on: 26th August 2023

best value we could find ,so we renewed again this year.

best value we could find, when we needed the emergency drain cleaner ,the service was promt and the problem solved. Reviewed on: 26th August 2023

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