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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

best value we could find ,so we renewed again this year.

best value we could find, when we needed the emergency drain cleaner ,the service was promt and the problem solved. Reviewed on: 26th August 2023

Policy Expert - Home Insurance

Offered the most competitive price when taking out the policy and a reasonably competitive renewal price. No issues with the process or service. Overall, a good product/provider. Reviewed on: 26th August 2023

Great service

Everything you’d expect and more, what fantastic service and cover! Reviewed on: 26th August 2023

Competitive and great service

Very friendly helpful advisors. Very competitive prices Reviewed on: 26th August 2023

Excellent cover great price

Very competitive prices in comparison to competitors. Swift to respond and deal with. Would highly recommend. Reviewed on: 26th August 2023

No nonsense provider

Well explained Documents emailed through in timely fashion Electronic signing not experienced any issues at all Reviewed on: 26th August 2023

Fantastic company staff talk to you

Staff listen to you and support you Reviewed on: 26th August 2023

Great value!

Great value, so easy to get signed up Reviewed on: 26th August 2023

Easy and convenient

Very easy to use website, best value for your money around. Reviewed on: 26th August 2023

excellent cover

easy to deal with and very good cover at competitive pricing Reviewed on: 26th August 2023

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