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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Policy Expert - Home Insurance

Offered the most competitive price when taking out the policy and a reasonably competitive renewal price. No issues with the process or service. Overall, a good product/provider. Reviewed on: 26th August 2023

Great service

Everything you’d expect and more, what fantastic service and cover! Reviewed on: 26th August 2023

Competitive and great service

Very friendly helpful advisors. Very competitive prices Reviewed on: 26th August 2023

Excellent cover great price

Very competitive prices in comparison to competitors. Swift to respond and deal with. Would highly recommend. Reviewed on: 26th August 2023

No nonsense provider

Well explained Documents emailed through in timely fashion Electronic signing not experienced any issues at all Reviewed on: 26th August 2023

Fantastic company staff talk to you

Staff listen to you and support you Reviewed on: 26th August 2023

Great value!

Great value, so easy to get signed up Reviewed on: 26th August 2023

Easy and convenient

Very easy to use website, best value for your money around. Reviewed on: 26th August 2023

excellent cover

easy to deal with and very good cover at competitive pricing Reviewed on: 26th August 2023

Very easy to get a quote and very good customer service

Getting a quote online was quick, easy and came out cheaper than other insurers. I also had an issue with my account and the customer service team were very helpful and resolved my issue within 30 minutes. Reviewed on: 26th August 2023

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