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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

best quote - good policy

obtaining the quote - very easy ,against a very competltive price comparison site Reviewed on: 26th August 2023

excellent customer service

so far so good - excellent customer service to date! Reviewed on: 26th August 2023

Easy to deal with

Very easy to purchase, renew and view policy details. Great online portal. Competitively priced too and have been with them for many years. Reviewed on: 26th August 2023

As good as it gets.

Joining made easy, reasonable price, easy to pay, hope I never have to claim but my expectation is, it will be straight forward. Reviewed on: 26th August 2023

best value we could find ,so we renewed again this year.

best value we could find, when we needed the emergency drain cleaner ,the service was promt and the problem solved. Reviewed on: 26th August 2023

Policy Expert - Home Insurance

Offered the most competitive price when taking out the policy and a reasonably competitive renewal price. No issues with the process or service. Overall, a good product/provider. Reviewed on: 26th August 2023

Great service

Everything you’d expect and more, what fantastic service and cover! Reviewed on: 26th August 2023

Competitive and great service

Very friendly helpful advisors. Very competitive prices Reviewed on: 26th August 2023

Excellent cover great price

Very competitive prices in comparison to competitors. Swift to respond and deal with. Would highly recommend. Reviewed on: 26th August 2023

No nonsense provider

Well explained Documents emailed through in timely fashion Electronic signing not experienced any issues at all Reviewed on: 26th August 2023

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