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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Fantastic company staff talk to you

Staff listen to you and support you Reviewed on: 26th August 2023

Great value!

Great value, so easy to get signed up Reviewed on: 26th August 2023

Easy and convenient

Very easy to use website, best value for your money around. Reviewed on: 26th August 2023

excellent cover

easy to deal with and very good cover at competitive pricing Reviewed on: 26th August 2023

Very easy to get a quote and very good customer service

Getting a quote online was quick, easy and came out cheaper than other insurers. I also had an issue with my account and the customer service team were very helpful and resolved my issue within 30 minutes. Reviewed on: 26th August 2023

Straightforward, and significantly cheaper on renewal for same cover

Straightforward, and significantly cheaper on renewal for same cover Reviewed on: 26th August 2023

No renewal inflation

Easy renewal without unexpected hyp in the new annual premium. A small increase yes but nothing like that experienced with some other insurers. Reviewed on: 26th August 2023

Highly recommended insurance company

We've been customers for several years following an excellent experience following our house break in. Renewal prices are always the best comparison. The service we received was easy, quick and emphatic. Highly recommend this company. Reviewed on: 26th August 2023

No fuss house insurance

Easy from start to finish. I have already recommended this company Reviewed on: 26th August 2023

Good value for money

2nd year with Policy Expert and stayed in spite of premium having gone up. Reviewed on: 26th August 2023

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