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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9138 reviews)

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4.74

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Simply the best

Extremely helpful when you have to contact them. I receive regular monthly updates by their news letter. Great cover for a great price. Simply the best. Reviewed on: 27th August 2023

Worth it for your home

Who does not want to have a peace of mind when you already invested in your dream home. That is why home insurance comes into play. I am lucky to go with Policy Expert as they provided me with competitive insurance price with comprehensive cover for my home and my loved ones. Reviewed on: 27th August 2023

No fuss home insurance

Very straightforward process to sign up for home insurance. Reviewed on: 27th August 2023

Home Insurance

best price and service, fourth time used this company Reviewed on: 27th August 2023

Simple interface

Simple and clean interface. Easy to get setup. Reviewed on: 27th August 2023

Easy to understand

From the first thing to the last setting up my new account. The low price was great compared to my previous insurance Reviewed on: 27th August 2023

all the cover you need at a great price

really easy to deal with, great pricing and clear detailed cover everything you need. Reviewed on: 27th August 2023

Efficient and easy to deal with

Have been with Policy Direct for a few years . Renewal quotes are always competitive Reviewed on: 27th August 2023

Simplicity at its best..!!

A very easy way to get yourself insured, hassle free, simple and straightforward no nonsense way to stay safe in this busy world that we live in.. the questions are simple to understand and answer so everything is dealt with quickly and at a very exceptional price too for peace of mind.. Never had any issues with these guys.. Thank you for an easy life ! Reviewed on: 27th August 2023

A good few years

Been with them for a few years now. Luckily not had to make any claims so can't actually comment on this aspect of their service but they have been very helpful over queries and amendments as needed so i am happy to stay with them. Their prices are good too. Reviewed on: 27th August 2023

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