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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to understand

From the first thing to the last setting up my new account. The low price was great compared to my previous insurance Reviewed on: 27th August 2023

all the cover you need at a great price

really easy to deal with, great pricing and clear detailed cover everything you need. Reviewed on: 27th August 2023

Efficient and easy to deal with

Have been with Policy Direct for a few years . Renewal quotes are always competitive Reviewed on: 27th August 2023

Simplicity at its best..!!

A very easy way to get yourself insured, hassle free, simple and straightforward no nonsense way to stay safe in this busy world that we live in.. the questions are simple to understand and answer so everything is dealt with quickly and at a very exceptional price too for peace of mind.. Never had any issues with these guys.. Thank you for an easy life ! Reviewed on: 27th August 2023

A good few years

Been with them for a few years now. Luckily not had to make any claims so can't actually comment on this aspect of their service but they have been very helpful over queries and amendments as needed so i am happy to stay with them. Their prices are good too. Reviewed on: 27th August 2023

First class

Been with this company now for several years can’t fault then very good prices that’s y I stay with then would highly recommend then to family and friends Reviewed on: 27th August 2023

Home insurance

Easy to use and has the same cover as my old insurance just a lot cheaper Reviewed on: 27th August 2023

Quick,,excellent service!

Very easy to get a instant quote at an extremely competitive price.Easy to add extra cover I needed. highly recommend. Reviewed on: 27th August 2023

Quick renewal

Was able to process a Quick renewal and the online portal is helpful Reviewed on: 27th August 2023

Great Company

Brilliant insurance company to deal with. Reviewed on: 27th August 2023

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