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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Hassle free insurance

Policy expert have been great for me and I have used them multiple times. A+ rating from me Reviewed on: 25th August 2023

Great communication

I have been eith policy expert now for 5 years I am always happy with their communication via emails they keep me up to date with my insurance policies and their website is easy to navigate. Reviewed on: 25th August 2023

Consistently best value

Always cheaper than anyone else, also good communication letting me know in plenty of time when insurance is due for renewal so that I can compare with other companies. Reviewed on: 25th August 2023

Policy Expert

I have been with Policy Expert for a number of years and have always been treated well. Reviewed on: 25th August 2023

Home insurance

A very efficient company and good value for money Reviewed on: 25th August 2023

Hassle free piece of mind.

Decided to swap from another provider and the set up and cover offered by Policy Expert was excellent. More cover for a lower premium. I should have switched years ago. It was set up minutes. Reviewed on: 25th August 2023

Best prices great cover

Great service easy renewal great prices Reviewed on: 25th August 2023

Pleased

We went with Policy expert fro a year, then on renewal they us a good price so we stayed.. Reviewed on: 25th August 2023

Follow through with their promises

Policy Expert covered all costs when we had a water pipe leak under our cement floor, including a good quality carpet for the whole hall area . Reviewed on: 25th August 2023

Great company, competitively priced

Very quick and easy to obtain a quote and take out a policy. My second year with Policy Expert and would recommend! Reviewed on: 25th August 2023

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