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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

No problems so far

Reasonably priced, good level of cover. Have not had to deal with them so far (fingers crossed I won’t need to), but feel confident/reassured knowing that they will always be just a call away if needed. Reviewed on: 25th August 2023

No issues

All good. Easy to set up. Easy to access Reviewed on: 25th August 2023

Competitive house contents & buildings insurance

Competitive house contents & buildings insurance, all correspondence carried out online with policy pdf documents accessible via download Reviewed on: 25th August 2023

They do as they say

It is the good price and simple to do Reviewed on: 25th August 2023

Great company!

I have always found this company, helpful and professional.Reasonable pricing too.I have had insurance with Policy Expert, for years. Reviewed on: 25th August 2023

Easy to renew and a fair price!

Pleased with the price especially as it’s a renewal, better than many other companies I looked at! I usually shop around each year but am happy to stay with Policy Expert! Reviewed on: 25th August 2023

Good value insurance

Very satisfied with my house insurance and received a competitive renewal too! Reviewed on: 25th August 2023

So easy to use, good communication

Policy Expert have been honest and helpful with the insurances. Information is on hand and really easy to communicate with Reviewed on: 25th August 2023

Mrs S

Been with Company for years. Helpful, friendly and competitive. Reviewed on: 25th August 2023

Great Value.

Great value and a very simple process to apply. Reviewed on: 25th August 2023

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