Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

They are really good.

Policy can always be amended to suit customers needs should they change. Fairly priced, and if you’re not satisfied with your renewal quote, they are happy to talk to you and renegotiate. Reviewed on: 25th August 2023

Great Insurer!

It is easy to apply for insurance through this company and they are the cheapest around for home insurance. Renewal is also an easy process, with renewal information being sent through in plenty of time before the policy runs out. Would highly recommend! Reviewed on: 25th August 2023

Great.

The service is second to none with pricing very competitive always looking for the best deal and conditions,also very friendly staff. Reviewed on: 25th August 2023

An excellent company

Policy Expert offers a good product at a very affordable price Reviewed on: 25th August 2023

Best choice

A good price and good communications, all in all a good sound service. Reviewed on: 25th August 2023

No fuss service

Had water ingress following storm damage and claim was handled professionally. Very easy to communicate with claims team and although there was a bit of a wait for the claim to be processed, it was dealt with very well. Reviewed on: 25th August 2023

Easy.

Very easy to deal with and very good value. Reviewed on: 25th August 2023

No price hikes

Reasonable renewal price, have been with them for a few years now. Reviewed on: 25th August 2023

No fuss and a good price

Competitive price and a good level of cover. Reviewed on: 25th August 2023

no fuss and easy to set up

easy to set up with no fuss and easy to understand , plus very competitive prices and not pushing you to add on extras which you do not need Reviewed on: 25th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Contents Insurance
from GetSafe 2.63 from 14 reviews
Home insurance
from Allianz 4.68 from 83 reviews
Home insurance
from LV (Liverpool Victoria) 3.48 from 141 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub