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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very competative quotes and great service.

I found that this was the easiest online form to fill in to get a quote. My experience of other websites has been complicated and long winded making the process stressful and tedious. Great customer service using the "Chat box" quick and efficient. Reviewed on: 25th August 2023

Home insurance

Policy Expert have been brilliant, understanding and consideration for,of their customers. Reviewed on: 25th August 2023

Con Artists

Look at trust pilot... they have a tendency to do anything to void policies rather than pay out... Would have been better with no insurance Reviewed on: 25th August 2023

Home Insurance

No nonsense, great value home insurance. Would recommend to anyone looking for home insurance to get a quote. Reviewed on: 25th August 2023

Easy to use and easy to manage

It was so easy to get the insurance policy from policy expert and made life a lot calmer with their competitive rates! Reviewed on: 25th August 2023

Value for money

People are very easy to speak to and extremely helpful. After changing from a long term insurer several years ago, I am more than happy with the policy, service, and value for money. Would highly recommend. Reviewed on: 25th August 2023

Easy to access, great terms

Pleased with the cover provided, transparent ts and cs, competitive pricing Reviewed on: 25th August 2023

Great company

Used these for the last few years. Great service and great price. Reviewed on: 25th August 2023

Efficient company

Easy to deal with and efficient staff makes buying insurance comfortable and easy Reviewed on: 25th August 2023

Sleep easy

Experts perfect it, consumers select it. Reviewed on: 25th August 2023

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