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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Best value and service

Have been with this company for several years, always shopped around at renewal and found them to be the most competitive, quick, reliable and informative Reviewed on: 25th August 2023

Excellent service. Competitive prices

Policy Expert have been our insurers for several years. Their prices have been unbeatable for the level of cover provided. Renewals have been straightforward and easy to do - especially for somebody not very good at using IT. Hope to use them for many years yet. Reviewed on: 25th August 2023

2023

With policy expert over a year Up to now everything ok Reviewed on: 25th August 2023

Great cover, reasonable price

Cover gives me everything I need for building and contents, including Homeserve. Haven't found cheaper in the last 4 years. Reviewed on: 25th August 2023

Excellent saving money

Excellent quality service u have competitive in the market save monet Reviewed on: 25th August 2023

Website easy to use and excellent customer care

We don't normally auto renew but Policy expert was definitely the best prices with excellent cover Reviewed on: 25th August 2023

Great price

Good cover at a great price,best renewal offer and straightforward to purchase. Reviewed on: 25th August 2023

Excellent service

Easy to use website. Fast responses. Excellent price for quality insurance with extras. Reviewed on: 25th August 2023

No drama, no fuss

Easy process, effective communications, good online portal, reasonably priced. Meets all my needs! Reviewed on: 25th August 2023

never claimed but no issues

quick and easy to get the insurance. decent price. all good. Reviewed on: 25th August 2023

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