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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Excellent value for money

Excellent value for money, never had any issues with company Reviewed on: 25th August 2023

Review

Not had to make a claim, so can't really comment Reviewed on: 25th August 2023

Best Price Always

Competitive premiums and very quick and easy to renew. A straightforward process. Reviewed on: 25th August 2023

Saved a good sum of money

Although I've saved money not actually made any claims Reviewed on: 25th August 2023

Simply straight forward

Easy to understand and follow on line. Worked without any glitches. 2nd year used. Competitive prices and good coverage. Reviewed on: 25th August 2023

Very good offer

Not had claim yet but the offer is very competitive Reviewed on: 25th August 2023

BEST PRICE

Policy Expert did not hike up my renewal price as most insurers do. I was happy to pay for another year's insurance after comparing other prices, they came out on top. Thank you for not being greedy! Reviewed on: 25th August 2023

Good insurance cover

Easy to use website/e-account - straight forward cover - does what it says on the tin! Reviewed on: 25th August 2023

Easy to Work With

Very easy to work with and absolutely no issues. Though i've never had to raise a claim meaning I haven't fully tested their service and therefore can't give full marks. In short, no complaints. Reviewed on: 25th August 2023

Good value for money

Comprehensive insurance at a very reasonable price. Reviewed on: 25th August 2023

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