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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Very good offer

Not had claim yet but the offer is very competitive Reviewed on: 25th August 2023

BEST PRICE

Policy Expert did not hike up my renewal price as most insurers do. I was happy to pay for another year's insurance after comparing other prices, they came out on top. Thank you for not being greedy! Reviewed on: 25th August 2023

Good insurance cover

Easy to use website/e-account - straight forward cover - does what it says on the tin! Reviewed on: 25th August 2023

Easy to Work With

Very easy to work with and absolutely no issues. Though i've never had to raise a claim meaning I haven't fully tested their service and therefore can't give full marks. In short, no complaints. Reviewed on: 25th August 2023

Good value for money

Comprehensive insurance at a very reasonable price. Reviewed on: 25th August 2023

Highly recommend

Easy to use and much cheaper than our previous insurance! Reviewed on: 25th August 2023

Straightforward and easy to follow

In my experience, Policy Expert has made it easy for me to follow their on-line instructions and they have always been a reliable, straightforward company to do business with. Reviewed on: 25th August 2023

Home insurance

Straight forward process not had to claim so can't comment on their performance yet. Hopefully won't need to. Reviewed on: 25th August 2023

Value

Great value for money been with this company for more than five years on the run fantastic coverage for the price, thank you Reviewed on: 25th August 2023

Easily to deal with so far

Not had to claim yet but so far easy to deal with and talk to when I need to check my policy Reviewed on: 25th August 2023

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