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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Great price

Good cover at a great price,best renewal offer and straightforward to purchase. Reviewed on: 25th August 2023

Excellent service

Easy to use website. Fast responses. Excellent price for quality insurance with extras. Reviewed on: 25th August 2023

No drama, no fuss

Easy process, effective communications, good online portal, reasonably priced. Meets all my needs! Reviewed on: 25th August 2023

never claimed but no issues

quick and easy to get the insurance. decent price. all good. Reviewed on: 25th August 2023

Solid company

Very happy with Policy Expert. Very easy to set up insurance with them. Reviewed on: 25th August 2023

Easy to Use

For a techno phob like myself i found the Policy Expert website friendly and easy to use and they also don't bombard you with advertisement emails. Totally user friendly. Reviewed on: 25th August 2023

So Simple

Very straightforward, and excellent value. I always check against others but applications are painful and these guys generally offer the best for less. Reviewed on: 25th August 2023

Easy policy excellent cover

Was looking for home Insurance and existing renewal was extortionate considering there was no claim ever made. Found policy expert and their policies were easy to google and understand and the cover within each policy type was easy to understand. Key cover was excellent and easy to understand too. Just hope I never need to claim but if I do I hope it is easy and hassle free otherwise No recommendations from us. Reviewed on: 25th August 2023

Great company

Been with this same company last few years rather than the usual changing companies every year as the value is better than the rest and renewals always very reasonable without over inflating so not worth looking elsewhere Reviewed on: 25th August 2023

My views

I've been with this insurance company for a while now if I've had to contact them they are very helpful. And the prices are very competitive for the benefits. Reviewed on: 25th August 2023

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