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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Highly recommend

Easy to use and much cheaper than our previous insurance! Reviewed on: 25th August 2023

Straightforward and easy to follow

In my experience, Policy Expert has made it easy for me to follow their on-line instructions and they have always been a reliable, straightforward company to do business with. Reviewed on: 25th August 2023

Home insurance

Straight forward process not had to claim so can't comment on their performance yet. Hopefully won't need to. Reviewed on: 25th August 2023

Value

Great value for money been with this company for more than five years on the run fantastic coverage for the price, thank you Reviewed on: 25th August 2023

Easily to deal with so far

Not had to claim yet but so far easy to deal with and talk to when I need to check my policy Reviewed on: 25th August 2023

Great insurance at an even better price

Have been with policy expert for several years now, always provide excellent cover at a great price. Very easy to set up and renewal prices are always reasonable, not a huge jump in price like other providers. Reviewed on: 25th August 2023

Great Service and Value - there when you need them

Efficient and effective and always available when you need them most. Consistenly competitive on price. Reviewed on: 25th August 2023

Best Insurance Coverage

Excellent range of standard coverage.Affordable prices too.Well priced add ons.Very pleased with my policy and have renewed again this year. Reviewed on: 25th August 2023

excellent

excellent service provided on insurance Reviewed on: 25th August 2023

Great peace of mind

Policy expert is a great insurance provider. Easy to renew and policy didn't go up. Reviewed on: 25th August 2023

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