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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great service

Easy from start to finish with competitive renewal price. Reviewed on: 25th August 2023

Perfectly covered!

For a small business, I've found this the perfect cover. No heavy sales, or stress. I'm covered for craft fairs, stalls and online sales without any fuss. Reviewed on: 25th August 2023

Thoroughly recommend Policy Expert

Friendly efficient and easy to contact advice and assistance from Policy Expert. Have been with this Firm quite a few years now and each year stay as so good and reasonable. Reviewed on: 25th August 2023

Great price

Great price easy to set up good communication everything easy to access online Reviewed on: 25th August 2023

Great value , smart , straight forward insurers

They’re always the cheapest and it’s always easy to review with a real person and a phone line you can get through on without a long wait . Reviewed on: 25th August 2023

Affordable insurance for everything you need!

When I was looking for home insurance I came across Policy expert, they provided an affordable quote, which I was really happy with, way better than my last provider, and I have the same benefits, will definitely recommend! Reviewed on: 25th August 2023

A consistently competitive provider

I always get a Policy Expert quote and, most of the time, they win! Reviewed on: 25th August 2023

Nice and easy

Used Policy Expert a few times. Nice easy to use service. Everything is laid out clearly and good customer service Reviewed on: 25th August 2023

Cheap but adequate!

Have recommended numerous times to family and friends. Very good cover and very reasonably priced. Reviewed on: 25th August 2023

Expert Insurance with a Smile!

Policy Expert have provided our home insurance for several years. Their service is professional, good value for money, customer friendly, clear and straight forward and full of helpful tips and information. Reviewed on: 25th August 2023

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