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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Consistently meet my expectations

Have been with Policy Expert now for 3 or 4 yrs and each year they have met my renewal expectations. They have shown me they value me as an existing customer by showing willing to agree a fair commercial renewal price and not just give better quotes to new customers only and thats on a like for like quote with other companies. Their contact agents have also been polite, easy to understand and prepared to listen and try to get a better renewal quote for me. For all these reasons I have been happy to remain with them each year for my buildings & contents insurance. Reviewed on: 25th August 2023

Great service

Easy from start to finish with competitive renewal price. Reviewed on: 25th August 2023

Perfectly covered!

For a small business, I've found this the perfect cover. No heavy sales, or stress. I'm covered for craft fairs, stalls and online sales without any fuss. Reviewed on: 25th August 2023

Thoroughly recommend Policy Expert

Friendly efficient and easy to contact advice and assistance from Policy Expert. Have been with this Firm quite a few years now and each year stay as so good and reasonable. Reviewed on: 25th August 2023

Great price

Great price easy to set up good communication everything easy to access online Reviewed on: 25th August 2023

Great value , smart , straight forward insurers

They’re always the cheapest and it’s always easy to review with a real person and a phone line you can get through on without a long wait . Reviewed on: 25th August 2023

Affordable insurance for everything you need!

When I was looking for home insurance I came across Policy expert, they provided an affordable quote, which I was really happy with, way better than my last provider, and I have the same benefits, will definitely recommend! Reviewed on: 25th August 2023

A consistently competitive provider

I always get a Policy Expert quote and, most of the time, they win! Reviewed on: 25th August 2023

Nice and easy

Used Policy Expert a few times. Nice easy to use service. Everything is laid out clearly and good customer service Reviewed on: 25th August 2023

Cheap but adequate!

Have recommended numerous times to family and friends. Very good cover and very reasonably priced. Reviewed on: 25th August 2023

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