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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Home insurance

5
Straight forward process not had to claim so can't comment on their performance yet. Hopefully won't need to. Reviewed on: 25th August 2023
Mark Shute's avatar
Mark Shute

Value

5
Great value for money been with this company for more than five years on the run fantastic coverage for the price, thank you Reviewed on: 25th August 2023
Terry Grime's avatar
Terry Grime

Easily to deal with so far

4
Not had to claim yet but so far easy to deal with and talk to when I need to check my policy Reviewed on: 25th August 2023
TRACY EVANS's avatar
TRACY EVANS

Great insurance at an even better price

5
Have been with policy expert for several years now, always provide excellent cover at a great price. Very easy to set up and renewal prices are always reasonable, not a huge jump in price like other providers. Reviewed on: 25th August 2023
Caela B's avatar
Caela B

Great Service and Value - there when you need them

5
Efficient and effective and always available when you need them most. Consistenly competitive on price. Reviewed on: 25th August 2023
Sam Morgan's avatar
Sam Morgan

Best Insurance Coverage

5
Excellent range of standard coverage.Affordable prices too.Well priced add ons.Very pleased with my policy and have renewed again this year. Reviewed on: 25th August 2023
Tess's avatar
Tess

excellent

5
excellent service provided on insurance Reviewed on: 25th August 2023
Salim Patel's avatar
Salim Patel

Great peace of mind

5
Policy expert is a great insurance provider. Easy to renew and policy didn't go up. Reviewed on: 25th August 2023
Trish Marritt 's avatar
Trish Marritt

Home insurance

4
I have been a customer of policy Expert for a few years now. I have found them competitive in the market. Easy to contact and generally very helpful. I would have scored higher but fortunately I have not had to make a claim so I can't rate on this service. Reviewed on: 25th August 2023
Kevin's avatar
Kevin

Excellent Service

5
Quick to answer the phone, and great advice when our fridge defrosted in a power cut! Recommended to all my family and friends. Reviewed on: 25th August 2023
Liz Jeffries's avatar
Liz Jeffries

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