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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Peace of mind

My Home insurance is must have. It's like having a best friend it's always there for you. Reviewed on: 25th August 2023

Easy to setup home insurance

Rating is for purchase only, as have no experience of claims process using this insurer Reviewed on: 25th August 2023

EXCELLENT

So easy to use online and over the phone. Fabulous customer service and great prices too. Reviewed on: 25th August 2023

Good policy, easy to change

Policy provides good cover, at reasonable price, and is also easy to change online if necessary. Reviewed on: 25th August 2023

Great

Value for money. Easy to apply for and understand Reviewed on: 25th August 2023

Does what it says

Reasonable insurance bought through compare the market - not needed to claim but process was as easy as you’d expect / want. Reviewed on: 25th August 2023

Great service

It was easy to set up my policy online. lots of communication. very reasonable prices. Reviewed on: 25th August 2023

Efficient and customer friendly

The website is easy to use. The price is excellent and when I have had to make a claim it was efficiently handled Reviewed on: 25th August 2023

top rated

Delievers top quilty products at cost effect prices friendly professional I would totally recomend them. Reviewed on: 25th August 2023

Quick, easy, great product at great price

Superb service from beginning to end Reviewed on: 25th August 2023

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