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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Easy to get hold of

Professional polite and good price Reviewed on: 25th August 2023

Very user friendly

Very easy to set up. Reasonable premiums that don't increase by large amounts year on year. Never had to claim so can't comment on that Reviewed on: 25th August 2023

Consistently meet my expectations

Have been with Policy Expert now for 3 or 4 yrs and each year they have met my renewal expectations. They have shown me they value me as an existing customer by showing willing to agree a fair commercial renewal price and not just give better quotes to new customers only and thats on a like for like quote with other companies. Their contact agents have also been polite, easy to understand and prepared to listen and try to get a better renewal quote for me. For all these reasons I have been happy to remain with them each year for my buildings & contents insurance. Reviewed on: 25th August 2023

Great service

Easy from start to finish with competitive renewal price. Reviewed on: 25th August 2023

Perfectly covered!

For a small business, I've found this the perfect cover. No heavy sales, or stress. I'm covered for craft fairs, stalls and online sales without any fuss. Reviewed on: 25th August 2023

Thoroughly recommend Policy Expert

Friendly efficient and easy to contact advice and assistance from Policy Expert. Have been with this Firm quite a few years now and each year stay as so good and reasonable. Reviewed on: 25th August 2023

Great price

Great price easy to set up good communication everything easy to access online Reviewed on: 25th August 2023

Great value , smart , straight forward insurers

They’re always the cheapest and it’s always easy to review with a real person and a phone line you can get through on without a long wait . Reviewed on: 25th August 2023

Affordable insurance for everything you need!

When I was looking for home insurance I came across Policy expert, they provided an affordable quote, which I was really happy with, way better than my last provider, and I have the same benefits, will definitely recommend! Reviewed on: 25th August 2023

A consistently competitive provider

I always get a Policy Expert quote and, most of the time, they win! Reviewed on: 25th August 2023

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