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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Quality

Top quality service, friendly helpful customer care, value for money Reviewed on: 25th August 2023

Great policy

Very easy to set up and good value Reviewed on: 25th August 2023

Comprehensive and good value

Found through money supermarket as best value and great cover, easy online application and payment. Reviewed on: 25th August 2023

Great experience

Would recommend, great experience Reviewed on: 25th August 2023

Good experience

No issues with this company at all Reviewed on: 25th August 2023

Great priced insurance

This is a company that provides competitively priced insurance that was so easy to buy online. Reviewed on: 25th August 2023

Easy to sort out

I found policy expert to be so easy to deal with been with them now 3 years and has always been clear on what to do Reviewed on: 25th August 2023

Only good experiences

I've never had to make a claim, but I have used policy expert for a few years now as their website is easy to follow and their policies are reasonably priced. Reviewed on: 25th August 2023

Easy to use

Really easy website to use and clear on what is required of you. Would defo use again. Reviewed on: 25th August 2023

Good product, good price

The title says it all. They were the cheapest on the market for what was on offer. Thankfully, I haven't t had to use any of the services so can't actually review what they're like to deal with. The switch was easy though and price was good. Reviewed on: 25th August 2023

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