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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Nice and easy

Used Policy Expert a few times. Nice easy to use service. Everything is laid out clearly and good customer service Reviewed on: 25th August 2023

Cheap but adequate!

Have recommended numerous times to family and friends. Very good cover and very reasonably priced. Reviewed on: 25th August 2023

Expert Insurance with a Smile!

Policy Expert have provided our home insurance for several years. Their service is professional, good value for money, customer friendly, clear and straight forward and full of helpful tips and information. Reviewed on: 25th August 2023

Peace of mind

My Home insurance is must have. It's like having a best friend it's always there for you. Reviewed on: 25th August 2023

Easy to setup home insurance

Rating is for purchase only, as have no experience of claims process using this insurer Reviewed on: 25th August 2023

EXCELLENT

So easy to use online and over the phone. Fabulous customer service and great prices too. Reviewed on: 25th August 2023

Good policy, easy to change

Policy provides good cover, at reasonable price, and is also easy to change online if necessary. Reviewed on: 25th August 2023

Great

Value for money. Easy to apply for and understand Reviewed on: 25th August 2023

Does what it says

Reasonable insurance bought through compare the market - not needed to claim but process was as easy as you’d expect / want. Reviewed on: 25th August 2023

Great service

It was easy to set up my policy online. lots of communication. very reasonable prices. Reviewed on: 25th August 2023

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