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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Good experience

No issues with this company at all Reviewed on: 25th August 2023

Great priced insurance

This is a company that provides competitively priced insurance that was so easy to buy online. Reviewed on: 25th August 2023

Easy to sort out

I found policy expert to be so easy to deal with been with them now 3 years and has always been clear on what to do Reviewed on: 25th August 2023

Only good experiences

I've never had to make a claim, but I have used policy expert for a few years now as their website is easy to follow and their policies are reasonably priced. Reviewed on: 25th August 2023

Easy to use

Really easy website to use and clear on what is required of you. Would defo use again. Reviewed on: 25th August 2023

Good product, good price

The title says it all. They were the cheapest on the market for what was on offer. Thankfully, I haven't t had to use any of the services so can't actually review what they're like to deal with. The switch was easy though and price was good. Reviewed on: 25th August 2023

Transparent and tailored

Been with them for a few years and always found yhe best price for me and the cover is tailored and applicable to my needs. No hidden extras are required as the policy covers everything I require. Reviewed on: 25th August 2023

Excellent value for money

Friendly, helpful and great value for money year after year. Very happy with the service I have had. Reviewed on: 25th August 2023

Consistently competitive

Found this company on a comparison website and took out an annual policy. A year later when I came to renewal I went to the comparison site again but none of the offerings were as competitive as Policy Experts renewal price. Never happened to me before. I am very pleased. Reviewed on: 25th August 2023

Good cover, better price

Have been with Policy Expert for 4 years, and they have always been unbeaten on price. Good level of cover for my needs, with a good range of options for those who may need more. Reviewed on: 25th August 2023

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