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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Efficient and customer friendly

The website is easy to use. The price is excellent and when I have had to make a claim it was efficiently handled Reviewed on: 25th August 2023

top rated

Delievers top quilty products at cost effect prices friendly professional I would totally recomend them. Reviewed on: 25th August 2023

Quick, easy, great product at great price

Superb service from beginning to end Reviewed on: 25th August 2023

Affordable insurance

I have an old cottage which lots of other insurers seem to see as a high risk. Policy Expert provide affordable insurance with a user friendly portal. Their communication is clear and I have recommended them to my neighbours. Reviewed on: 25th August 2023

Brilliant service

Prices are comparative, website easy to access. All in all a easy way to get insurance Reviewed on: 25th August 2023

Good Cover at a Good Price

We changed to Policy Expert in 2022 & we renewed with them this year. Reviewed on: 25th August 2023

No fuss company.

Quick, easy competitive, professional. Reviewed on: 25th August 2023

Competitive and straightforward

Can’t comment on claiming as not had to as yet fortunately but staff always professional and polite and cost is competitive Reviewed on: 25th August 2023

Quality

Top quality service, friendly helpful customer care, value for money Reviewed on: 25th August 2023

Great policy

Very easy to set up and good value Reviewed on: 25th August 2023

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