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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Comprehensive and good value

Found through money supermarket as best value and great cover, easy online application and payment. Reviewed on: 25th August 2023

Great experience

Would recommend, great experience Reviewed on: 25th August 2023

Good experience

No issues with this company at all Reviewed on: 25th August 2023

Great priced insurance

This is a company that provides competitively priced insurance that was so easy to buy online. Reviewed on: 25th August 2023

Easy to sort out

I found policy expert to be so easy to deal with been with them now 3 years and has always been clear on what to do Reviewed on: 25th August 2023

Only good experiences

I've never had to make a claim, but I have used policy expert for a few years now as their website is easy to follow and their policies are reasonably priced. Reviewed on: 25th August 2023

Easy to use

Really easy website to use and clear on what is required of you. Would defo use again. Reviewed on: 25th August 2023

Good product, good price

The title says it all. They were the cheapest on the market for what was on offer. Thankfully, I haven't t had to use any of the services so can't actually review what they're like to deal with. The switch was easy though and price was good. Reviewed on: 25th August 2023

Transparent and tailored

Been with them for a few years and always found yhe best price for me and the cover is tailored and applicable to my needs. No hidden extras are required as the policy covers everything I require. Reviewed on: 25th August 2023

Excellent value for money

Friendly, helpful and great value for money year after year. Very happy with the service I have had. Reviewed on: 25th August 2023

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