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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Good cover, good price

the process wa straight forward, I received the cover I needed at a price I was happy to pay Reviewed on: 25th August 2023

Great service and competitive price

Easy to renew and at a good price Reviewed on: 25th August 2023

Excellent

Easy to deal with and good value. Reviewed on: 25th August 2023

great value

great value.................................................................... Reviewed on: 25th August 2023

Clear, simple and great experience & value

Buying my home insurance from PolicyExpert was a smooth and enjoyable experience - not words you usually associate with this process! I like the clear policy wordings and documentation, and getting quotes was simple - as it should be. You won’t hesitate making the switch. Reviewed on: 25th August 2023

Prompt claims service

I needed to make a claim recently and was a bit worried about using the web portal rather than speaking to someone. It was however very easy to use and received a response the next day. Communication via the portal was very quick and easy throughout the process. Reviewed on: 25th August 2023

Comfortable

Good to know they're there should you need them Reviewed on: 25th August 2023

Reliable and value for money

This insurance was a competitive price. I was able to speak to an advisor when I needed to. I would recommend to friends and family. Reviewed on: 25th August 2023

Great value

Great value for money, policy can be customized so you get exactly what suits your needs to cover all eventualities. Reviewed on: 25th August 2023

Great price, great cover

The best cover for the best price. Simple to set up. Recommended to me from a trusted friend, very happy. Reviewed on: 25th August 2023

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