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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great service

It was easy to set up my policy online. lots of communication. very reasonable prices. Reviewed on: 25th August 2023

Efficient and customer friendly

The website is easy to use. The price is excellent and when I have had to make a claim it was efficiently handled Reviewed on: 25th August 2023

top rated

Delievers top quilty products at cost effect prices friendly professional I would totally recomend them. Reviewed on: 25th August 2023

Quick, easy, great product at great price

Superb service from beginning to end Reviewed on: 25th August 2023

Affordable insurance

I have an old cottage which lots of other insurers seem to see as a high risk. Policy Expert provide affordable insurance with a user friendly portal. Their communication is clear and I have recommended them to my neighbours. Reviewed on: 25th August 2023

Brilliant service

Prices are comparative, website easy to access. All in all a easy way to get insurance Reviewed on: 25th August 2023

Good Cover at a Good Price

We changed to Policy Expert in 2022 & we renewed with them this year. Reviewed on: 25th August 2023

No fuss company.

Quick, easy competitive, professional. Reviewed on: 25th August 2023

Competitive and straightforward

Can’t comment on claiming as not had to as yet fortunately but staff always professional and polite and cost is competitive Reviewed on: 25th August 2023

Quality

Top quality service, friendly helpful customer care, value for money Reviewed on: 25th August 2023

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