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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Brilliant service

Prices are comparative, website easy to access. All in all a easy way to get insurance Reviewed on: 25th August 2023

Good Cover at a Good Price

We changed to Policy Expert in 2022 & we renewed with them this year. Reviewed on: 25th August 2023

No fuss company.

Quick, easy competitive, professional. Reviewed on: 25th August 2023

Competitive and straightforward

Can’t comment on claiming as not had to as yet fortunately but staff always professional and polite and cost is competitive Reviewed on: 25th August 2023

Quality

Top quality service, friendly helpful customer care, value for money Reviewed on: 25th August 2023

Great policy

Very easy to set up and good value Reviewed on: 25th August 2023

Comprehensive and good value

Found through money supermarket as best value and great cover, easy online application and payment. Reviewed on: 25th August 2023

Great experience

Would recommend, great experience Reviewed on: 25th August 2023

Good experience

No issues with this company at all Reviewed on: 25th August 2023

Great priced insurance

This is a company that provides competitively priced insurance that was so easy to buy online. Reviewed on: 25th August 2023

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