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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

easy insurance

The easiest on-line insurance I have found. Reviewed on: 24th August 2023

Excellent Insurer

Good prices, professional and fair. Reviewed on: 24th August 2023

Easy process

Reasonable cost and the process was hassle free Reviewed on: 24th August 2023

Simple insurance , simple price plan , comprehensive insurance

Outperforms many of the insurers in its price bracket , on a par coverwise with policies which cost much more ,that’ll do for me Reviewed on: 24th August 2023

Propt response to inquiries

Keeping people updated promptly Reviewed on: 24th August 2023

Seemless!

A seemless experience from quote to purchase of my insurance. Reviewed on: 24th August 2023

Home swap

I HAVE BEEN WITH A MAJOR INSURANCE COMPANY FOR MORE THAN 20 YEARS , BUT COULD NOT BELIEVE THE DIFFERENCE IN PREMIUMS I'M VERY HAPPY THAT WENT WITH POLICY EXPERT, I GOT FAR BETTER COVER AT A MUCH BETTER PRICE. Reviewed on: 24th August 2023

Good

Good good service and affordable price Reviewed on: 24th August 2023

Exactly What I Needed

I now have Home & Car Insurance with Policy Expert & my son his home insurance. You can talk to humans directly. Good prices Good inclusions Would definitely recommend Reviewed on: 24th August 2023

Best value for money

Have been using it for few years and will continue to use it as it provides value for money and reasonable quotes and features Reviewed on: 24th August 2023

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