Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Recommend!

Competitve quotes and very easy process Reviewed on: 24th August 2023

Best quote around

Cheapest quote found with a lot included. Good communication via emails and when logged into app. Reviewed on: 24th August 2023

Excellent service

Excellent customer care will point you in the best direction and advise you what policy is best for you and dont rip you off Reviewed on: 24th August 2023

Great value

Best pet insurance I have ever had, minimal year on increase, luckily haven’t had to claim as yet but, great informative on a a regular basis Reviewed on: 24th August 2023

Competitive Home Insurance Provider

Policy Expert keep their home jnsurance competitive, so going back to them is easy, as they understand the value and importance of returning customers. Reviewed on: 24th August 2023

Fabulous

We had a fire in our chimney and the Policy Expert were exceptional. No quibble with sending their team out and paid out swiftly making our house back to a home in no time. I have since stuck with them as they were so fabulous. Reviewed on: 24th August 2023

Convenient comprehensive insurance

Easy to assess and buy with several cover options, and at a great price. Reviewed on: 24th August 2023

Good honest insurance

I’ve had no bad words to say about policy expert. Their yearly renewals are great too. Reviewed on: 24th August 2023

Great organisation

Excellent policy and value for money Reviewed on: 24th August 2023

Great company

Good customer service with helpful employees who go the extra mile. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from TSB 2.06 from 12 reviews
Home Insurance
from Suffolk Building Society, formerly Ipswich Building Society 4.90 from 4 reviews
Home Emergency Cover
from ARAG UK 3.28 from 18 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub