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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Car Insurance renewal

I checked the quote and auto-renewal was still the best deal. Didn't need to do anything to renew :) Reviewed on: 24th August 2023

Home and car

Very happy to be with policy expert Reviewed on: 24th August 2023

Consistently good service and value

I've not been able to beat the renewals, and have used the service only once, but was happy. Good cover, flexible and seem to know what's important. Reviewed on: 24th August 2023

Would never change insurance company

Policy 1 always offered great and affordable renewal price and have always been spot on with communication. Reviewed on: 24th August 2023

Efficient and Timely

I chose Policy Expert over the others because I wanted a fresh new approach to Insurance. Fast efficient and timely. Service is excellent and I feel I made the best choice. I would highly recommend if your looking to make changes. Reviewed on: 24th August 2023

Brilliant, simple insurance

Always easy to renew and to enjoy clear and simple insurance at a good price Reviewed on: 24th August 2023

No problems, great!

No problems and great service so far. Thanks team! Reviewed on: 24th August 2023

Efficient, comprehensive and value for money

I have been with Policy Expert for a while and I have nothing but positive things to say regarding their efficiency, customer support and especially the value for money. I feel safe and secure in their hands and not sure I would ever need to consider leaving them. Reviewed on: 24th August 2023

Great service. Easy transaction

Good company to deal with. No messing about. Reviewed on: 24th August 2023

Easy to deal

Easy to deal, great prices. I've been with Policy Expert for three years now! Reviewed on: 24th August 2023

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