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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Quick and easy

Everything is easy from initial purchase to management of account Reviewed on: 24th August 2023

Great service, very reliable

Have used Policy Expert for years with excellent results Reviewed on: 24th August 2023

Great

Very good company, great from start to finish Reviewed on: 24th August 2023

Great comparative options and price

A great service, offering a wide range of options at a competitive rate!! Reviewed on: 24th August 2023

Best of the best

Great company with competitive policies and no quibble! Reviewed on: 24th August 2023

Good pricing and simple to use.

Good things never come cheap but Policy Expert mange to get quality products and service at highly competitive price none the less. Well done policy expert! Reviewed on: 24th August 2023

Easy & straight forward

We’ve been with Policy expert since we bought our first home 5 years ago. It’s been plain sailing, easy to change our payment date and to move from an annual payment to direct debit. Reviewed on: 24th August 2023

First class

I am very happy with this company absolutely no problems all straight forward taken it out ,luckily I haven't had to make a claim ,quite happy so far Reviewed on: 24th August 2023

EXCELLENT COVER & VALUE

We're new customers and very pleased with the excellent cover and great value for money. Thank you! Reviewed on: 24th August 2023

Top quality for a low price

Policy provides all the cover I need, plus extras, matching much more expensive policies, but for a fraction of the price. Reviewed on: 24th August 2023

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