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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

1st class service

Easy website to use, competitive cost. All possible problems covered with good explanation on each subject Reviewed on: 24th August 2023

Competitive and hassle-free

Easy, efficient process and very competitive prices. Reviewed on: 24th August 2023

Great service

Competitive prices but great cover Reviewed on: 24th August 2023

2years of great service

Great value and meets our needs for the level of cover we want. Reviewed on: 24th August 2023

Great products available, great communication

Great products available and great communication Reviewed on: 24th August 2023

Reassuring Insurance

For the last few years, Policy Expert have provided me with the insurance cover I need, at a price I can afford! Reviewed on: 24th August 2023

Affordable insurance .

Covers every thing you need in a policy . Value for money . Mine was actually cheaper this year than last ! Reviewed on: 24th August 2023

Home and contents insurance

My downstairs got flooded when the downstairs toilet cistern cracked. Policy Expert quickly sorted it out for me starting with the dryers and finishing with the decorator painting the downstairs and new carpets being laid. I couldn’t have been happier and it all went like clockwork Reviewed on: 24th August 2023

Great value and simplicity

Always great prices. Good cover and simple to use. Reviewed on: 24th August 2023

Excellent advice & service

Very knowledgeable and helpful from start to finish. Highly recommend. Reviewed on: 24th August 2023

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