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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

A great price

I haven't had to use the service, luckily! However, the insurance premium was a great price compared to others, and it was super easy to set up . It's the second time for me to use Policy Expert. Reviewed on: 24th August 2023

Easy to deal with

I have found Policy expert, to be friendly and helpful, also a good price even on renewal! Reviewed on: 24th August 2023

Sensible insurance at sensible price

Not had any reasons not to keep re insuring with policy expert. Reviewed on: 24th August 2023

Simple & easy

No hassel simple to understand and easy to complete very competitive exelent. Reviewed on: 24th August 2023

Best House Insurance Provider

I found Policy Expert to be a fair House insurance provider to date. The individuals in the help desk are helpful, knowledgeable and polite. I will keep using this company for my future insurance needs and have recommended this company to others. Reviewed on: 24th August 2023

Simplicity it's self

No nonsense hassle free. In a world where it is getting more and more frustrating to deal with insurance companies, it comes as a refreshing change. Reviewed on: 24th August 2023

Terrible service

Not very helpful when you have a claim and don't listen. Drag things out. Burst pipe happened back in May and still not resolved. Probably have to go to the ombudsman. Reviewed on: 24th August 2023

Great service

Renewed for a second year runnibg. Yet to claim but did need to change our policy and they made things easy. Always competitive pricing Reviewed on: 24th August 2023

Excellent value and coverage

Very impressed with my quotation from Policy Expert. So far, all is good and I can highly recommend Policy Expert for your home insurance needs Reviewed on: 24th August 2023

Friendly, easy and good value

I have been with Policy expert for two years. I renewed without hesitation as, having had to make a small claim last year (1st ever insurance claim) they proved to be very easy to deal with, fast and efficient too. Highly recommended. Reviewed on: 24th August 2023

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