Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9136)

Excellent advice & service

Very knowledgeable and helpful from start to finish. Highly recommend. Reviewed on: 24th August 2023

Great service

Really like this company, have renewed with them several times now. They are always happy to help and fees are very reasonable. Reviewed on: 24th August 2023

Great Value , Fantastic service

Great prompt service . Quick answer with no waiting in queue for ages on phone . Really knowledgeable and helpful Reviewed on: 24th August 2023

Friendly staff

Website easy to use. Staff friendly then I called Reviewed on: 24th August 2023

Would recommend

Would happily recommend Policy Expert to our family and friends. Good on price and really easy to get set up. Reviewed on: 24th August 2023

Excellent

Great rates for home insurance and unbeatable renewal prices. Reviewed on: 24th August 2023

Policy Expert review

Great value insurance with excellent cover being provided at a very fair price. Easy to organise online and recently had to amend my insurance and received very good telephone service. Reviewed on: 24th August 2023

Excellent service

Quick and easy to access when we needed their assistance. No issues at all. Reviewed on: 24th August 2023

Great price!

I just wanted a cheaper home insurance policy but with all the same terms as my old one - and that’s what I got! Reviewed on: 24th August 2023

Efficient

Have been the best value for me for the past 3 years, and when I moved house they gave me all the info I needed to work out whether the best option was to stay with them and get a refund or move them over to my new house. I've always been able to speak to someone knowledgeable on the phone or through online chat. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from Homeprotect 4.02 from 116 reviews
Home insurance
from Marsden Building Society 4.99 from 40 reviews
Home Insurance
from Chill Insurance 1.00 from 1 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub