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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Great price great service

5
The house insurance was cheapest and had the best cover. The customer service is outstanding. Highly recommended Reviewed on: 24th August 2023
Jacqueline 's avatar
Jacqueline

Always incredibly helpful.

5
I have been with them for a few years now and my renewal is always competitive. Reviewed on: 24th August 2023
Gaz Birch's avatar
Gaz Birch

Long term customer

5
Renewed my policy again this year, best value I've found so far and very happy to stay with them Reviewed on: 24th August 2023
Sheila McGinley's avatar
Sheila McGinley

Great service, Reasonable renewal prices

5
Easy sign up, great service, informative with policy information. Renewals have always been really good value Reviewed on: 24th August 2023
Michael Norman's avatar
Michael Norman

Excellent service

5
Easy to set up and renew. Great price. keep you up to date on policy and deals. Reviewed on: 24th August 2023
Jude's avatar
Jude

Best that I have dealt with.

5
Easy to deal with you can actually talk to real people, professional and the best prices around. Would recommend. Reviewed on: 24th August 2023
Ann's avatar
Ann

Super cover for super cheap price

5
Been with you for a few years. Nobody touches the cover for the proce Reviewed on: 24th August 2023
Gerry 's avatar
Gerry

Excellent service

5
Easy to set up on the website, questions are explained and great reviews from other customers Reviewed on: 24th August 2023
Richard Hanks's avatar
Richard Hanks

Great provider

5
Would recommend provider for insurance Reviewed on: 24th August 2023
Madison Harrigan's avatar
Madison Harrigan

Great company

5
Reasonable prices, great customer service - I won’t be changing company’s Reviewed on: 24th August 2023
Chay barthaud's avatar
Chay barthaud

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