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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Excellent value and coverage

Very impressed with my quotation from Policy Expert. So far, all is good and I can highly recommend Policy Expert for your home insurance needs Reviewed on: 24th August 2023

Friendly, easy and good value

I have been with Policy expert for two years. I renewed without hesitation as, having had to make a small claim last year (1st ever insurance claim) they proved to be very easy to deal with, fast and efficient too. Highly recommended. Reviewed on: 24th August 2023

Policy expert Home insurance

Always great value, I've used for years Reviewed on: 24th August 2023

Excellent Service

Quick response, friendly customer service, got the price I was happy with, happily to recommend Reviewed on: 24th August 2023

Good experience so far!

Only just started a policy but so far has been good Reviewed on: 24th August 2023

Highly Satisfied

We've used Policy Expert for a number of years now znd have always been highly satisfied with their service, communications and prices. Reviewed on: 24th August 2023

1st class service

Easy website to use, competitive cost. All possible problems covered with good explanation on each subject Reviewed on: 24th August 2023

Competitive and hassle-free

Easy, efficient process and very competitive prices. Reviewed on: 24th August 2023

Great service

Competitive prices but great cover Reviewed on: 24th August 2023

2years of great service

Great value and meets our needs for the level of cover we want. Reviewed on: 24th August 2023

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