Paid advertisement
Smart Money People Logo

Policy Expert : Home insurance reviews

4.73
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9136)

Good experience so far!

4
Only just started a policy but so far has been good Reviewed on: 24th August 2023

Highly Satisfied

5
We've used Policy Expert for a number of years now znd have always been highly satisfied with their service, communications and prices. Reviewed on: 24th August 2023

1st class service

5
Easy website to use, competitive cost. All possible problems covered with good explanation on each subject Reviewed on: 24th August 2023

Competitive and hassle-free

5
Easy, efficient process and very competitive prices. Reviewed on: 24th August 2023

Great service

5
Competitive prices but great cover Reviewed on: 24th August 2023

2years of great service

5
Great value and meets our needs for the level of cover we want. Reviewed on: 24th August 2023

Great products available, great communication

5
Great products available and great communication Reviewed on: 24th August 2023

Reassuring Insurance

5
For the last few years, Policy Expert have provided me with the insurance cover I need, at a price I can afford! Reviewed on: 24th August 2023

Affordable insurance .

5
Covers every thing you need in a policy . Value for money . Mine was actually cheaper this year than last ! Reviewed on: 24th August 2023

Home and contents insurance

5
My downstairs got flooded when the downstairs toilet cistern cracked. Policy Expert quickly sorted it out for me starting with the dryers and finishing with the decorator painting the downstairs and new carpets being laid. I couldn’t have been happier and it all went like clockwork Reviewed on: 24th August 2023

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review