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Policy Expert : Home insurance reviews

4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9139)

Excellent

5
Great rates for home insurance and unbeatable renewal prices. Reviewed on: 24th August 2023

Policy Expert review

5
Great value insurance with excellent cover being provided at a very fair price. Easy to organise online and recently had to amend my insurance and received very good telephone service. Reviewed on: 24th August 2023

Excellent service

5
Quick and easy to access when we needed their assistance. No issues at all. Reviewed on: 24th August 2023

Great price!

5
I just wanted a cheaper home insurance policy but with all the same terms as my old one - and that’s what I got! Reviewed on: 24th August 2023

Efficient

5
Have been the best value for me for the past 3 years, and when I moved house they gave me all the info I needed to work out whether the best option was to stay with them and get a refund or move them over to my new house. I've always been able to speak to someone knowledgeable on the phone or through online chat. Reviewed on: 24th August 2023

Excellent

5
Trustworthy honest and reliable Reviewed on: 24th August 2023

Very well priced

5
Easy to sign up for and the prices are really competitive. Reviewed on: 24th August 2023

Great cover at a great price

5
Nice easy purchase process with home emergency cover included in my package at a price less than my current cover renewal. Reviewed on: 24th August 2023

Affordable insurance

5
I have been with Policy Expert for several years and find that for Biuldings and contents cover their price is very reasonable and affordable.we’ll done Reviewed on: 24th August 2023

Really easy to sign up

5
Offered best price for decent coverage. Not had to claim but super easy to get insurance and great communication. Reviewed on: 24th August 2023

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