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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Efficient

Have been the best value for me for the past 3 years, and when I moved house they gave me all the info I needed to work out whether the best option was to stay with them and get a refund or move them over to my new house. I've always been able to speak to someone knowledgeable on the phone or through online chat. Reviewed on: 24th August 2023

Excellent

Trustworthy honest and reliable Reviewed on: 24th August 2023

Very well priced

Easy to sign up for and the prices are really competitive. Reviewed on: 24th August 2023

Great cover at a great price

Nice easy purchase process with home emergency cover included in my package at a price less than my current cover renewal. Reviewed on: 24th August 2023

Affordable insurance

I have been with Policy Expert for several years and find that for Biuldings and contents cover their price is very reasonable and affordable.we’ll done Reviewed on: 24th August 2023

Really easy to sign up

Offered best price for decent coverage. Not had to claim but super easy to get insurance and great communication. Reviewed on: 24th August 2023

Fantastic service

I've had my policy for 4 years now, the 1st policy I have had and have to say I received an excellent service Reviewed on: 24th August 2023

Competitive price and straight forward information

Straight forward information and very competitive prices Reviewed on: 24th August 2023

Great service

I very rarely stay with the same insurance company for more than a year but I have been with Policy Expert for my home insurance for at least 6 years now. This is because they have maintained competitive rates and always have friendly staff on hand to make sure you get a great value service. I would recommend them to anyone, and have! Reviewed on: 24th August 2023

Great customer service

Very helpful customer service department to address all queries which I had, competitive prices and so many things to offer Reviewed on: 24th August 2023

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