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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Fantastic service

I've had my policy for 4 years now, the 1st policy I have had and have to say I received an excellent service Reviewed on: 24th August 2023

Competitive price and straight forward information

Straight forward information and very competitive prices Reviewed on: 24th August 2023

Great service

I very rarely stay with the same insurance company for more than a year but I have been with Policy Expert for my home insurance for at least 6 years now. This is because they have maintained competitive rates and always have friendly staff on hand to make sure you get a great value service. I would recommend them to anyone, and have! Reviewed on: 24th August 2023

Great customer service

Very helpful customer service department to address all queries which I had, competitive prices and so many things to offer Reviewed on: 24th August 2023

Safe in the hands of Policy Expert

Assurance and helpful advice on insurance matters Reviewed on: 24th August 2023

Great company

This company is so easy to deal with very friendly staff who are always out to please you in every way possible. Always a proper person at the end of the phone and their policies cover everything you need at the most competitive prices. I highly recommend. Reviewed on: 24th August 2023

Quick and easy

Quick and easy buying process decent price with good coverage Reviewed on: 24th August 2023

Value for money

Easy to set up, clear documentation, good quote compared to other companies Reviewed on: 24th August 2023

Good renewal price on Home Insurance

This is the second year I’ve been insured with Policy Expert. When my renewal came I rang up and spoke to a really friendly & helpful advisor, who helped me and gave me a better quote which I accepted. It was very competitive price. Reviewed on: 24th August 2023

Excellent prices and service

1st time we used PE was 2022. Then we chose based on price and reviews. Have to say they have been nothing but brilliant. We had a query about an out building and it was reviewed and resolved very quickly. Cannot fault and will look to renew on '24 Reviewed on: 24th August 2023

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