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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Excellent service

Quick and easy to access when we needed their assistance. No issues at all. Reviewed on: 24th August 2023

Great price!

I just wanted a cheaper home insurance policy but with all the same terms as my old one - and that’s what I got! Reviewed on: 24th August 2023

Efficient

Have been the best value for me for the past 3 years, and when I moved house they gave me all the info I needed to work out whether the best option was to stay with them and get a refund or move them over to my new house. I've always been able to speak to someone knowledgeable on the phone or through online chat. Reviewed on: 24th August 2023

Excellent

Trustworthy honest and reliable Reviewed on: 24th August 2023

Very well priced

Easy to sign up for and the prices are really competitive. Reviewed on: 24th August 2023

Great cover at a great price

Nice easy purchase process with home emergency cover included in my package at a price less than my current cover renewal. Reviewed on: 24th August 2023

Affordable insurance

I have been with Policy Expert for several years and find that for Biuldings and contents cover their price is very reasonable and affordable.we’ll done Reviewed on: 24th August 2023

Really easy to sign up

Offered best price for decent coverage. Not had to claim but super easy to get insurance and great communication. Reviewed on: 24th August 2023

Fantastic service

I've had my policy for 4 years now, the 1st policy I have had and have to say I received an excellent service Reviewed on: 24th August 2023

Competitive price and straight forward information

Straight forward information and very competitive prices Reviewed on: 24th August 2023

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