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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Excellent competitive value.

Research found Policy Expert to be great value offering the same service for a cheaper rate . I was given great advice by customer service on choosing which policy suited my needs Reviewed on: 24th August 2023

The best value

I’ve had home insurance with Policy Expert for several years now, and every year without fail, my renewal is always great value and the cheapest. The level of cover provided for the price is amazing. Reviewed on: 24th August 2023

I have continually renewing with you because of the your coverage and good offers at the moment. Good customer service too

Good coverage and trustworthy and reliable!!! Reviewed on: 24th August 2023

Efficient. Easy to deal with. Good prices

I have been with them a few years and never had a problem. Even when I claimed there was no faffing about Reviewed on: 24th August 2023

Best value

Of all the home insurance this is the most cover for fair price Reviewed on: 24th August 2023

Most happy

Easy to set up. Competitive price, that’s the main reason I chose policy expert. Reviewed on: 24th August 2023

I have told lots of folk how pleased I was with Policy Expert

I got the cover I wanted and I was so pleased with the result, I saved over £180 compared with the quote I received for renewal. I will be telling folk to get a quote from Policy Expert. Reviewed on: 24th August 2023

Easy to deal with

A reliable and competitive company to deal with no headache jargon just straight forward insurance Reviewed on: 24th August 2023

Insurance provider that provides excellent value.

Policy Expert providing a good personal insurance service. Personnel always available to speak to and sort out any issues quickly and efficiently. Have been with Policy Expert for Home and Buildings insurance cover for some years and have no plans to change . Reviewed on: 24th August 2023

Everything covered

A good company to deal with. Competitve pricing. Simple website with everything covered. What more to say. Reviewed on: 24th August 2023

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