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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Best value

Of all the home insurance this is the most cover for fair price Reviewed on: 24th August 2023

Most happy

Easy to set up. Competitive price, that’s the main reason I chose policy expert. Reviewed on: 24th August 2023

I have told lots of folk how pleased I was with Policy Expert

I got the cover I wanted and I was so pleased with the result, I saved over £180 compared with the quote I received for renewal. I will be telling folk to get a quote from Policy Expert. Reviewed on: 24th August 2023

Easy to deal with

A reliable and competitive company to deal with no headache jargon just straight forward insurance Reviewed on: 24th August 2023

Insurance provider that provides excellent value.

Policy Expert providing a good personal insurance service. Personnel always available to speak to and sort out any issues quickly and efficiently. Have been with Policy Expert for Home and Buildings insurance cover for some years and have no plans to change . Reviewed on: 24th August 2023

Everything covered

A good company to deal with. Competitve pricing. Simple website with everything covered. What more to say. Reviewed on: 24th August 2023

Excellent value

Helpful phone staff, cheaper than others, excellent all round. Reviewed on: 24th August 2023

Easy to use

An easy to use website that finds the right policy for you. Saved a lot from the quote I was charged from my previous insurance company Reviewed on: 24th August 2023

Helpful customer service

I’m happy with Policy Expert because they provide useful information as well as insurance. Reviewed on: 24th August 2023

Excellent service

Excellent insurance quote. Good service and I will recommend to all my friends. Reviewed on: 24th August 2023

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