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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

House insurance

First time with this company . Changed because the price was very reasonable, the forms easy to complete and even got to speak to a REAL PERSON on the phone. Happy days Reviewed on: 24th August 2023

Great insurance company

Have had Home Insurance for many years. Very helpful staff go the extra mile to assist. Recommend. Reviewed on: 24th August 2023

Covers all our needs

Competitively priced and covers all our insurance needs. Reviewed on: 24th August 2023

Reliable Insurance

Proper insurance that is easy to understand. No frills, no fuss and all at the right price. I never feel that I am being taken for a ride. I plan to change my car insurance this month. Reviewed on: 24th August 2023

Great value company

Easy to deal with and the cover was better than my existing policy at a lower price. Reviewed on: 24th August 2023

We have got you covered

Renewal procedure is efficient and fuss free. Very competitive rates and great cover ! Reviewed on: 24th August 2023

Competitive prices.

Return to Policy Expert annually for their competitive prices and the cover I need. Reviewed on: 24th August 2023

Insurance you can trust

The price is competitive and whenever you need them you are always able to get through to them in a timely manner, customer service is always polite and professional, would recommend. Reviewed on: 24th August 2023

Excellent service & value for money

Excellent customer service. Very competitive pricing. Reviewed on: 24th August 2023

Great Customer Service

One of the best insurance providers I've ever had, great customer service. Reviewed on: 24th August 2023

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