Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

View other Policy Expert products

4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9156)

Great service

I very rarely stay with the same insurance company for more than a year but I have been with Policy Expert for my home insurance for at least 6 years now. This is because they have maintained competitive rates and always have friendly staff on hand to make sure you get a great value service. I would recommend them to anyone, and have! Reviewed on: 24th August 2023

Great customer service

Very helpful customer service department to address all queries which I had, competitive prices and so many things to offer Reviewed on: 24th August 2023

Safe in the hands of Policy Expert

Assurance and helpful advice on insurance matters Reviewed on: 24th August 2023

Great company

This company is so easy to deal with very friendly staff who are always out to please you in every way possible. Always a proper person at the end of the phone and their policies cover everything you need at the most competitive prices. I highly recommend. Reviewed on: 24th August 2023

Quick and easy

Quick and easy buying process decent price with good coverage Reviewed on: 24th August 2023

Value for money

Easy to set up, clear documentation, good quote compared to other companies Reviewed on: 24th August 2023

Good renewal price on Home Insurance

This is the second year I’ve been insured with Policy Expert. When my renewal came I rang up and spoke to a really friendly & helpful advisor, who helped me and gave me a better quote which I accepted. It was very competitive price. Reviewed on: 24th August 2023

Excellent prices and service

1st time we used PE was 2022. Then we chose based on price and reviews. Have to say they have been nothing but brilliant. We had a query about an out building and it was reviewed and resolved very quickly. Cannot fault and will look to renew on '24 Reviewed on: 24th August 2023

Excellent competitive value.

Research found Policy Expert to be great value offering the same service for a cheaper rate . I was given great advice by customer service on choosing which policy suited my needs Reviewed on: 24th August 2023

The best value

I’ve had home insurance with Policy Expert for several years now, and every year without fail, my renewal is always great value and the cheapest. The level of cover provided for the price is amazing. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Insurance
from Market Harborough Building Society 0.00 from 0 reviews
Landlord insurance
from Homeprotect 4.17 from 4 reviews
Home insurance
from Privilege 3.89 from 31 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.65 from 5028 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub