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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Excellent value

Helpful phone staff, cheaper than others, excellent all round. Reviewed on: 24th August 2023

Easy to use

An easy to use website that finds the right policy for you. Saved a lot from the quote I was charged from my previous insurance company Reviewed on: 24th August 2023

Helpful customer service

I’m happy with Policy Expert because they provide useful information as well as insurance. Reviewed on: 24th August 2023

Excellent service

Excellent insurance quote. Good service and I will recommend to all my friends. Reviewed on: 24th August 2023

Efficient, well priced!

Very efficient and friendly service. Have been with this company a number of years now and have been impressed. Thank you! Reviewed on: 24th August 2023

House insurance

First time with this company . Changed because the price was very reasonable, the forms easy to complete and even got to speak to a REAL PERSON on the phone. Happy days Reviewed on: 24th August 2023

Great insurance company

Have had Home Insurance for many years. Very helpful staff go the extra mile to assist. Recommend. Reviewed on: 24th August 2023

Covers all our needs

Competitively priced and covers all our insurance needs. Reviewed on: 24th August 2023

Reliable Insurance

Proper insurance that is easy to understand. No frills, no fuss and all at the right price. I never feel that I am being taken for a ride. I plan to change my car insurance this month. Reviewed on: 24th August 2023

Great value company

Easy to deal with and the cover was better than my existing policy at a lower price. Reviewed on: 24th August 2023

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