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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

We have got you covered

Renewal procedure is efficient and fuss free. Very competitive rates and great cover ! Reviewed on: 24th August 2023

Competitive prices.

Return to Policy Expert annually for their competitive prices and the cover I need. Reviewed on: 24th August 2023

Insurance you can trust

The price is competitive and whenever you need them you are always able to get through to them in a timely manner, customer service is always polite and professional, would recommend. Reviewed on: 24th August 2023

Excellent service & value for money

Excellent customer service. Very competitive pricing. Reviewed on: 24th August 2023

Great Customer Service

One of the best insurance providers I've ever had, great customer service. Reviewed on: 24th August 2023

All what you need in the service

Very good experience in all aspects Reviewed on: 24th August 2023

Good customer service

Not automated customer service,valuable in recent years Reviewed on: 24th August 2023

good value insurance

Happy with the service over many years Reviewed on: 24th August 2023

Best cover

Quick and easy to get best cover for great price. Reviewed on: 24th August 2023

Excellent

Very quick and easy to obtain a quote, prices competitive, customer service friendly and polite, nothing is too much for them. Reviewed on: 24th August 2023

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