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Policy Expert : Home insurance reviews

4.73
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Fair price

5
So far you’re price of insurance has been competitive each year Reviewed on: 24th August 2023

Highly recommended

5
I have used Policy Expert for my buildings and contents insurance. Fabulous service, great cover and price. Would always recommend to friends and family. Very happy customer Reviewed on: 24th August 2023

Very comprehensive. Very reasonable price.

5
Renewal came in and I did a very thorough search on comparison sites. It couldn't be beaten like for like as it has all the bells and whistles. I rarely renew with the same company but couldn't fault the price (up just over 30% from last year...exactly as money saving experts predicted). Very happy with cover and easy to purchase with all documents available via website. Reviewed on: 24th August 2023

Very happy with policy

5
I am very pleased with the value and service provided so far. Reviewed on: 24th August 2023

The best quote by far .

5
I have insured with policy Expert for a few years now and again this offered the best quote. Reviewed on: 24th August 2023

Highly recommended

5
So easy to deal with, everything is explained and nothing is hidden. Highly recommended Reviewed on: 24th August 2023

Home insurance review

5
Buying this insurance was very easy and straight foward. The price was brilliant and covered everything we wanted, would definately recommend to family and friends and work colleagues. Reviewed on: 24th August 2023

Good value

5
Have been with Policy Expert for 3 years. Good value for cover received. Reviewed on: 24th August 2023

easy to understand policy

5
Understanding customer support, great value and covers everything I needed. Reviewed on: 24th August 2023

Great service

5
Quick friendly efficient service. Wouldn't hesitate to recommend Reviewed on: 24th August 2023

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