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Policy Expert : Home insurance reviews

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4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Highly recommended

5
I have used Policy Expert for my buildings and contents insurance. Fabulous service, great cover and price. Would always recommend to friends and family. Very happy customer Reviewed on: 24th August 2023
Lucy Mitchell 's avatar
Lucy Mitchell

Very comprehensive. Very reasonable price.

5
Renewal came in and I did a very thorough search on comparison sites. It couldn't be beaten like for like as it has all the bells and whistles. I rarely renew with the same company but couldn't fault the price (up just over 30% from last year...exactly as money saving experts predicted). Very happy with cover and easy to purchase with all documents available via website. Reviewed on: 24th August 2023
Sally's avatar
Sally

Very happy with policy

5
I am very pleased with the value and service provided so far. Reviewed on: 24th August 2023
Will's avatar
Will

The best quote by far .

5
I have insured with policy Expert for a few years now and again this offered the best quote. Reviewed on: 24th August 2023
Sheila Sayers's avatar
Sheila Sayers

Highly recommended

5
So easy to deal with, everything is explained and nothing is hidden. Highly recommended Reviewed on: 24th August 2023
Sarah's avatar
Sarah

Home insurance review

5
Buying this insurance was very easy and straight foward. The price was brilliant and covered everything we wanted, would definately recommend to family and friends and work colleagues. Reviewed on: 24th August 2023
Alex1982's avatar
Alex1982

Good value

5
Have been with Policy Expert for 3 years. Good value for cover received. Reviewed on: 24th August 2023
Diane 's avatar
Diane

easy to understand policy

5
Understanding customer support, great value and covers everything I needed. Reviewed on: 24th August 2023
Iela Chavda's avatar
Iela Chavda

Great service

5
Quick friendly efficient service. Wouldn't hesitate to recommend Reviewed on: 24th August 2023
Morgan 's avatar
Morgan

Excellent Provider

5
Easy to insure your home and a really cost affective service Reviewed on: 24th August 2023
James Buller's avatar
James Buller

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