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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Good service

This simple, clear policy is good value Reviewed on: 24th August 2023

Fab, easy, competitive

Bought 2 house insurance policicies for my sons . It was quick, easy to navigate and very competitive prices. Would definitely recommend. Reviewed on: 24th August 2023

A perfect service

Excellent staff to deal with great competitive prices renewed again this year as no one came close Reviewed on: 24th August 2023

Home and contents insurance

Excellent, fast,efficient service Reviewed on: 24th August 2023

Long term customer

Been insured with Policy Expert since May 2014 and have not been tempted to look elsewhere. Although I've never made a claim, I feel that if I did it would be handled fairly in the same professional manner that I have received to date. Here's hoping that they look on me as a loyal customer on my 10 year anniversary ;-) Reviewed on: 24th August 2023

Very reasonable prices.

A good choice of policies at a very good price Reviewed on: 24th August 2023

Just perfect

Thank you for everything you are always good. Reviewed on: 24th August 2023

Top for home insurance

Easy to contact. Value for money Would recommend you highly to friends and family. Reviewed on: 24th August 2023

Easy to deal with, great value for money!

I have had Policy Expert as my choice of insurer for over 2 years. Cempetitive price and great service Reviewed on: 24th August 2023

Great customer service

I think this is a company that cares very professional and lovely friendly people Reviewed on: 24th August 2023

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