Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9136)

Price increase

Got my renewal price Not too happy as substantial price increase Never having made a claim on any home insurance for20+ years was disappointed to be penalized by increase in premium Loyalty is not being rewarded in any tangenable way but penalized Wrote to them about it got a call from a young man to discuss it but as I was driving at the time I asked for him to call back later that day Still waiting for the call Poor customer service in my eyes Reviewed on: 24th August 2023

Simple expert

Great customer service,easy forms to complete and policy set up imediately Reviewed on: 24th August 2023

Value got money

Quick and efficient service no messing about Reviewed on: 24th August 2023

Always best value

When get a better quote ... Always seem to match it to keep my custom Reviewed on: 24th August 2023

Home Insurance

Great service, great value and highly recommended. Reviewed on: 24th August 2023

Best value

Best value policy around that I could find, simple to arrange Reviewed on: 24th August 2023

Excellent

The price was very low and the cover was everything I needed and I recommend Policy Expert for value Reviewed on: 24th August 2023

Easy and straightforward.

Great website and very easy to navigate. Good price for good cover. Haven't had to claim yet (hopefully never) so can't comment on that important thing! Reviewed on: 24th August 2023

Great value comprehensive cover

I’ve used these guys for a few years now and will stick with them. Always offer a competitive price Reviewed on: 24th August 2023

Fair price

So far you’re price of insurance has been competitive each year Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Quoteline Direct 1.00 from 2 reviews
Landlord Insurance
from Aro 0.00 from 0 reviews
Home insurance
from Hastings Direct 3.00 from 72 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub