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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Quick and efficient

Easy to use, clear and always saves me money. Reviewed on: 24th August 2023

Easy to transfer and good price

Much cheaper than our previous provider and all documentation online and easy to access. Switch over was really simple. Reviewed on: 24th August 2023

Very helpful

Had a problem with a contractor and Policy Expert were more than helpful. Reviewed on: 24th August 2023

Great cover at a great price

Renewed for a 2nd year as still competative Reviewed on: 24th August 2023

Efficient

Excellent service and very helpful Reviewed on: 24th August 2023

All good so far

As we have not made a claim we have no idea what the response would be. However the web site is easy to manoeuvre and staff are extremely helpful. Reviewed on: 24th August 2023

Great insurance company

Policy enjoyed had come out in the top 5 home insurance companies on compassion sites for the last 3 years. I've never had to make a claim, but the deadline I have had with their customer service have been straightforward and all queries answered promptly. Reviewed on: 24th August 2023

Excellent value, easy to deal with

Switched a couple of years ago as a more competitive price and high level of cover. Very satisfied customer Reviewed on: 24th August 2023

Great company

Have had no reason to complain so a good company. Good communication and service. Reviewed on: 24th August 2023

Was easier to set up and great customer service.

Was easier to set up and great customer service. Reviewed on: 24th August 2023

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