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Policy Expert : Home insurance reviews

4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9139)

Easy to deal with, great value for money!

5
I have had Policy Expert as my choice of insurer for over 2 years. Cempetitive price and great service Reviewed on: 24th August 2023

Great customer service

5
I think this is a company that cares very professional and lovely friendly people Reviewed on: 24th August 2023

Great Service

5
I arranged our home insurance a couple of months ago with Policy Expert. It was super easy to arrange and all of the documents were available straight promptly. Reviewed on: 24th August 2023

Comprehensive home and contents insurance provider at competitive market prices.

5
Web site easy to use, savings evident in cost of insurance to consumers. Reviewed on: 24th August 2023

Great customer service

5
Ive not had to use my policy yet but when renewing and speaking to the advisors they are very helpful. Also competitive prices Reviewed on: 24th August 2023

I renew time and time again

5
Excellent service and price. They don’t try and rip you off with ludicrous annual price increases Reviewed on: 24th August 2023

Competitive and Clear Insurance

5
We were looking for particular levels of house insurance cover at a competitive price. We found it with Policy Expert via Compare The Market website. Easy to check quote details and documents. Reviewed on: 24th August 2023

Best one

5
Everything was easy and straight forward and feels is good Reviewed on: 24th August 2023

Perfect service

5
Fantastic insurer and customer service is second to none. Will continue to protect my home and family with policy expert . Reviewed on: 24th August 2023

Excellent company

5
Been with policy expert for two years, so easy to deal with. Excellent value for money Reviewed on: 24th August 2023

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