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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Insurance you can trust

The price is competitive and whenever you need them you are always able to get through to them in a timely manner, customer service is always polite and professional, would recommend. Reviewed on: 24th August 2023

Excellent service & value for money

Excellent customer service. Very competitive pricing. Reviewed on: 24th August 2023

Great Customer Service

One of the best insurance providers I've ever had, great customer service. Reviewed on: 24th August 2023

All what you need in the service

Very good experience in all aspects Reviewed on: 24th August 2023

Good customer service

Not automated customer service,valuable in recent years Reviewed on: 24th August 2023

good value insurance

Happy with the service over many years Reviewed on: 24th August 2023

Best cover

Quick and easy to get best cover for great price. Reviewed on: 24th August 2023

Excellent

Very quick and easy to obtain a quote, prices competitive, customer service friendly and polite, nothing is too much for them. Reviewed on: 24th August 2023

They look after loyal customers

Excellent service with good online service which is easy to use. They treat loyal customers respectfully. Reviewed on: 24th August 2023

Savings

Made big savings by moving to Policy expert. Well chuffed Reviewed on: 24th August 2023

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