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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Great company

Have had no reason to complain so a good company. Good communication and service. Reviewed on: 24th August 2023

Was easier to set up and great customer service.

Was easier to set up and great customer service. Reviewed on: 24th August 2023

Good service

This simple, clear policy is good value Reviewed on: 24th August 2023

Fab, easy, competitive

Bought 2 house insurance policicies for my sons . It was quick, easy to navigate and very competitive prices. Would definitely recommend. Reviewed on: 24th August 2023

A perfect service

Excellent staff to deal with great competitive prices renewed again this year as no one came close Reviewed on: 24th August 2023

Home and contents insurance

Excellent, fast,efficient service Reviewed on: 24th August 2023

Long term customer

Been insured with Policy Expert since May 2014 and have not been tempted to look elsewhere. Although I've never made a claim, I feel that if I did it would be handled fairly in the same professional manner that I have received to date. Here's hoping that they look on me as a loyal customer on my 10 year anniversary ;-) Reviewed on: 24th August 2023

Very reasonable prices.

A good choice of policies at a very good price Reviewed on: 24th August 2023

Just perfect

Thank you for everything you are always good. Reviewed on: 24th August 2023

Top for home insurance

Easy to contact. Value for money Would recommend you highly to friends and family. Reviewed on: 24th August 2023

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