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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

A perfect service

Excellent staff to deal with great competitive prices renewed again this year as no one came close Reviewed on: 24th August 2023

Home and contents insurance

Excellent, fast,efficient service Reviewed on: 24th August 2023

Long term customer

Been insured with Policy Expert since May 2014 and have not been tempted to look elsewhere. Although I've never made a claim, I feel that if I did it would be handled fairly in the same professional manner that I have received to date. Here's hoping that they look on me as a loyal customer on my 10 year anniversary ;-) Reviewed on: 24th August 2023

Very reasonable prices.

A good choice of policies at a very good price Reviewed on: 24th August 2023

Just perfect

Thank you for everything you are always good. Reviewed on: 24th August 2023

Top for home insurance

Easy to contact. Value for money Would recommend you highly to friends and family. Reviewed on: 24th August 2023

Easy to deal with, great value for money!

I have had Policy Expert as my choice of insurer for over 2 years. Cempetitive price and great service Reviewed on: 24th August 2023

Great customer service

I think this is a company that cares very professional and lovely friendly people Reviewed on: 24th August 2023

Great Service

I arranged our home insurance a couple of months ago with Policy Expert. It was super easy to arrange and all of the documents were available straight promptly. Reviewed on: 24th August 2023

Comprehensive home and contents insurance provider at competitive market prices.

Web site easy to use, savings evident in cost of insurance to consumers. Reviewed on: 24th August 2023

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