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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good value

Very competitive pricing and ease online access Reviewed on: 24th August 2023

Easy,reliable......just sorted

No hassle, affordable for a busy household Reviewed on: 24th August 2023

Good quote for home insurance

I’m happy with the price quoted for renewal and the features offered. However, I haven’t ever had the misfortune to have to make a claim, so I can’t comment on how the company handles that side of things. But happy to recommend. Reviewed on: 24th August 2023

Home insurance

Easy to use very good prices. Best deals online coverage of everything was spot on Reviewed on: 24th August 2023

Excellent company

Nice and simple to become insured. Great communication. Excellent all round service. Thank you so much. Reviewed on: 24th August 2023

Excellent!

Fab company, always on the ball, keen on prices, they have everything covered! I've been with them few years now. Viva Policy Expert! Highly recommended :) Reviewed on: 24th August 2023

Simple but great

Great insurance for a first time buyer at a great price Reviewed on: 24th August 2023

Great company

So easy to take out the policy and great value for money Reviewed on: 24th August 2023

Easy to renew and much cheaper than banks

Easy to renew and cheaper than banks for sMe cover Reviewed on: 24th August 2023

Best insurance company

Always professional and courteous when contacting Reviewed on: 24th August 2023

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